Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Great stay once again. We have stayed here before and service is always great. Love the location and the convenience when we need to be near Dulles.
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Tanya, We are thrilled that you loved so much about staying with us at The Westin Washington Dulles Airport. Thank you for mentioning how much our convenient location to the airport, combined with our hospitality and accommodations, provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 2 Nov 2024
Quiet very comfortable stay
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Carol, We are glad our team made you feel welcome, and our peaceful atmosphere was everything you needed to make you feel at home at The Westin Washington Dulles Airport. Thank you for your generous rating. We look forward to your next visit! Be Well Be Westin,Gina Ferraro, General Manager
by A verified traveler from San Marino
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Mohammad, We are thrilled you had an excellent stay at The Westin Washington Dulles Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 25 Oct 2024
There were four king size pillows on the king bed; they were all too lofty. I had to pull my puffy jacket out in order to sleep.
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear William, We appreciate your kind rating of The Westin Washington Dulles Airport. It is always great to learn we enhanced someone’s visit by providing a memorable stay. Thank you for the helpful feedback about your room; we always appreciate knowing what our guests enjoy and the things they would change. Thank you again for taking the time to tell us about your stay, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 21 Oct 2024
Property looks good, safe and quiet. Rooms are on not that big as expected surprising part is they will charge, internet, parking, water etc all extra charges also when I stay the air conditioning is not working properly we did not even sleep and we screwed up our entire day they simply said apologies for inconvenience. Really disappointed.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Sravan, Thank you for being our guest and for sharing your review. We sincerely apologize for the issues you had with the air conditioner and regret not meeting your expectations with our accommodations. Your comments have been shared appropriately with our front desk team to ensure this is addressed appropriately. We are also sorry to hear your disappointment with our additional charges. We structure our pricing competitively and regularly and are grateful for your feedback. On a positive note, we are delighted that you liked our peaceful atmosphere and appreciated our property. We hope to welcome you back for the outstanding stay you deserve.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 20 Oct 2024
Staff were very helpful on info related to traveling through Dulles airport (TSA hours) and attentive. Check in was fast.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Dennys, We are thrilled that our staff helped to make your stay memorable at The Westin Washington Dulles Airport. It is delightful to know that you received a warm welcome from our front desk associates and had a seamless check-in experience. It was lovely having you as our guest, and we look forward to seeing you again soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear Betsy, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Everything we do is designed to provide a relaxing experience for our guests, and we are pleased that we exceeded your expectations. Thank you for your generous rating. We hope to welcome you back very soon. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Stacey, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. Thank you for your generous rating. We hope to welcome you back very soon. Be Well Be Westin,Gina Ferraro General Manager
by A verified traveler from Naples
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Hui, We appreciate your generous ratings, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon to The Westin Washington Dulles Airport.Be Well Be Westin,Gina Ferraro, General Manager
by A verified traveler
Posted 8 Oct 2024
Great great hotel!
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Dear Randy, Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for choosing The Westin Washington Dulles Airport and for taking time out of your day to recognize our efforts. We look forward to welcoming you back the next time you are in the area.Be Well Be Westin,Gina Ferraro, General Manager
