Ratings based on 977 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Nice size rooms. Smelled very nice and fresh. Close to dining and shopping. Breakfast could be improved.
by A verified traveler
Posted 17 Nov 2024
The shuttle service was convenient and easy to use. David and Ayden were absolutely wonderful shuttle drivers. They gave us some wonderful options to go for dinner. The hotel itself is close to the airport, room was clean and the service was excellent.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Great value with well equipped rooms.
by A verified traveler
Posted 9 Nov 2024
The staff were very friendly and helpful.
by A verified traveler from Albuquerque
Posted 9 Nov 2024
great nice place with great selection of breakfast items including veg options.
by A verified traveler
Posted 4 Nov 2024
Room smell like it hasn’t been used in a long while
by A verified traveler
Posted 4 Nov 2024
Friendly service
Cleaning is excellent
by A verified traveler
Posted 3 Nov 2024
When I checked in the guy asked me if I wanted my room cleaned the next day, I said yes. So me, my daughter and granddaughter went out that morning to do whatever was on our list for the day. Mind you the cleaning crew was at my next door neighbors room. Mine was supposed to be cleaned as well. 2:20pm we get back to the room. I’m wanting to put my granddaughter down for a nap… the room was not cleaned. I was livid. I was expecting a clean room so I can just come in and lay her down. Called downstairs to inform them. They said oh, you’re on a no clean list. I said oh I better be because I told them when I checked in I wanted my room cleaned. 20 minutes later she shows up to clean it. Breakfast was ok. Typical hotel food. Nothing special. Food was barely warm, not hot. I’m gonna think about staying in Air B&B’s from now on.
Comment from Hotel Management
4 Nov 2024 by Will, Hotel Management
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. We will discuss this with our front desk team and improve our check in process to prevent this from happening again. If you have any other concerns, please feel free to contact us directly at the hotel.
by A verified traveler
Posted 2 Nov 2024
Very clean and the breakfast choices were amazing, will definitely stay here again.
