Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Would recommend this hotel close to airport and has a good restaurant .
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Glenn, thank you for recommending Crowne Plaza Dulles Airport, an IHG Hotel. It's great to know you appreciated our proximity to the airport and enjoyed the restaurant. We're thrilled you had a positive experience.
by A verified traveler
Posted 24 Nov 2024
Very nice
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Pedro, thank you for staying with us at Crowne Plaza Dulles Airport, an IHG Hotel. We're delighted to hear you found your stay very nice and we look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Michael, thank you for sharing your feedback. Your experience is important, and any specific concerns are taken seriously. If there is anything specific you would like to discuss, please feel free to contact the team directly.
by A verified traveler from Fredericksburg
Posted 10 Nov 2024
Enjoyable
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Judith, we're thrilled you enjoyed your stay at Crowne Plaza Dulles Airport, an IHG Hotel. We look forward to welcoming you back for another great experience.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Fred, it’s wonderful to hear you had a great time at Crowne Plaza Dulles Airport, an IHG Hotel. The team is grateful for your feedback, and we're excited for the chance to welcome you back in the future. Safe travels!
by A verified traveler from San Mateo
Posted 27 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Eric, thank you for staying with us at Crowne Plaza Dulles Airport, an IHG Hotel. We're glad to see you had an enjoyable experience. We hope to welcome you back soon!
by A verified traveler
Posted 23 Oct 2024
My stay was just fine. The staff were great! The rooms are dated and not very many tech savvy amenities. I
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Jennifer, thank you for sharing your experience. It's wonderful to hear the team made a positive impression during your stay. The feedback about the room's tech amenities is appreciated, and the team will consider it for future improvements. We're looking forward to welcoming you back to Crowne Plaza Dulles Airport, an IHG Hotel.
by A verified traveler from Culpeper
Posted 19 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Yalile, thank you for staying with us at Crowne Plaza Dulles Airport, an IHG Hotel. We’re delighted you had a positive experience. We look forward to welcoming you back in the future.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Customer Service, Hotel Management
Mike, thank you for taking the time to share your feedback. We appreciate your input and have noted your concerns. Our team is continuously working to enhance the guest experience. We hope you’ll give us another opportunity in the future.
by A verified traveler
Posted 24 Sep 2024
I’ve always liked this property for the great restaurant staff and attractive decor.
Check in was slow and staff was not personable
Beds are incredible and room decor is very soothing. Best nights sleep in a long time!
Will definitely stay again!
Comment from Hotel Management
25 Sep 2024 by Customer Service, Hotel Management
Jane, thank you for sharing your experience. It's great to know you enjoyed the comfort and decor of your room, and had a restful night's sleep. The team members in the restaurant will be pleased to hear your positive feedback. Although the check-in process didn't meet expectations, we're eager to welcome you back for another stay at Crowne Plaza Dulles Airport.
