Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Very conveniently located near Dulles with an airport shuttle. Clean, quiet, comfortable beds
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Michael, the team at Crowne Plaza Dulles Airport, an IHG Hotel, is thrilled you found your stay convenient and appreciated our location and shuttle service. It's great to know you enjoyed the cleanliness and comfort of our accommodations. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 25 Dec 2024
Excellent for everything
Comment from Hotel Management
26 Dec 2024 by Customer Service, Hotel Management
Bingyu, it’s wonderful to hear you had an excellent experience at Crowne Plaza Dulles Airport. The team is thrilled to have met your expectations, and they look forward to welcoming you back in the future.
by A verified traveler from Greenway
Posted 11 Dec 2024
While the beds and pillows are great and the buffet breakfast is good, the hotel is tired and the prices on Expedia are over inflated for what you get.
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Julie, it's wonderful to hear that you found the beds, pillows, and buffet breakfast to your liking while visiting Crowne Plaza Dulles Airport. The team notes your observation regarding the hotel's appearance and appreciates your input. Feedback like yours helps us provide a better experience for future guests and we are looking forward to making your next stay even better.
by A verified traveler
Posted 27 Nov 2024
Would recommend this hotel close to airport and has a good restaurant .
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Glenn, thank you for recommending Crowne Plaza Dulles Airport, an IHG Hotel. It's great to know you appreciated our proximity to the airport and enjoyed the restaurant. We're thrilled you had a positive experience.
by A verified traveler
Posted 24 Nov 2024
Very nice
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Pedro, thank you for staying with us at Crowne Plaza Dulles Airport, an IHG Hotel. We're delighted to hear you found your stay very nice and we look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Michael, thank you for sharing your feedback. Your experience is important, and any specific concerns are taken seriously. If there is anything specific you would like to discuss, please feel free to contact the team directly.
by A verified traveler from Fredericksburg
Posted 10 Nov 2024
Enjoyable
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Judith, we're thrilled you enjoyed your stay at Crowne Plaza Dulles Airport, an IHG Hotel. We look forward to welcoming you back for another great experience.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Fred, it’s wonderful to hear you had a great time at Crowne Plaza Dulles Airport, an IHG Hotel. The team is grateful for your feedback, and we're excited for the chance to welcome you back in the future. Safe travels!
by A verified traveler from San Mateo
Posted 27 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Eric, thank you for staying with us at Crowne Plaza Dulles Airport, an IHG Hotel. We're glad to see you had an enjoyable experience. We hope to welcome you back soon!
by A verified traveler
Posted 23 Oct 2024
My stay was just fine. The staff were great! The rooms are dated and not very many tech savvy amenities. I
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Jennifer, thank you for sharing your experience. It's wonderful to hear the team made a positive impression during your stay. The feedback about the room's tech amenities is appreciated, and the team will consider it for future improvements. We're looking forward to welcoming you back to Crowne Plaza Dulles Airport, an IHG Hotel.
