Ratings based on 524 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 26 Apr 2024
Horrible. I was not notified hotel was not operating. Arrived to a hotel under total reconstruction. No room for the night!!! Will not use Expedia again
1 out of 5
by A verified traveler

UNACCEPTABLE!

Posted 25 Apr 2024 on Hotels
The Hampton inn in Hernando caught fire in February of 2024 & is currently CLOSED. NO ONE from there or Hotels.com contacted me concerning this. I found this information out on my own the day after the cancellation date yet I still received emails saying the trip was just days away. IF I’d not seen this closure on the website 11 people would’ve been faced with no place to stay for our conference. It’s UNACCEPTABLE that the hotel nor hotels.com did not contact me about this closure!!l
1 out of 5
by A verified traveler

Posted 9 Mar 2024
The hotel had caught fire and burned a week prior to my arrival. I was not notified that I needed to find other accommodations.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Clean, nice bed, friendly peaple nice breakfast.
4 out of 5
by A verified traveler

Posted 21 Feb 2024
Angel at the front desk was great!
4 out of 5
by A verified traveler

Posted 19 Feb 2024
Easy and fast check-in
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2024 on Hotels
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