Ratings based on 206 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Nice property.
Comment from Hotel Management
2 Jan 2025 by Cytllali, Hotel Management
Gracias por hospedarse con nosotros, para nosotros es un placer recibirle. Le esperamos de nuevo pronto.
by A verified traveler
Posted 28 Dec 2024
It may just have been Christmas parties but the hotel and area were noisy all night. All the rest average and they are pet friendly and didn’t charge us extra for the dog.
Comment from Hotel Management
30 Dec 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros. Lamentamos haya sido una experiencia ruidosa, no son eventos que se realicen normalmente en las instalaciones. Esperamos poder contar con su visita en un futuro, será un placer recibirle.
by A verified traveler
Posted 3 Dec 2024
Everything was very good
Comment from Hotel Management
3 Dec 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros. Será un placer recibirle de nuevo en su próxima visita.
by A verified traveler
Posted 12 Nov 2024
very noisy at night and did not like the room
Comment from Hotel Management
22 Nov 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros. Estamos trabajando para tener habitaciones totalmente aisladas de ruido. Esperamos poder asistirle en su próxima estancia.
by A verified traveler
Posted 2 Nov 2024
Was quiet and decent bed! Needs better pillows and the pool was not clean but wasn’t planning to use it anyways. Staff were fantastic
Comment from Hotel Management
7 Nov 2024 by Cytlali, Hotel Management
Thank you for staying with us.We are improving the amenities to provide you with a better stay.We hope to welcome you again on your next visit.
by A verified traveler
Posted 29 Oct 2024
Ubicación, that all
Comment from Hotel Management
30 Oct 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros, lamento que no haya tenido una mejor experiencia en su estancia, permítanos mostrarle habitaciones con una categoría mas elevada y brindarle una mejor experiencia. Será un placar recibirle.
by A verified traveler
Posted 25 Oct 2024
Fairly large room and shower bath the hotel is a little tired but the sheets and bedding were clean water was hot. Most of the staff spoke very little English so know some Spanish When you go. It's a bit pricey for the hotel and area. But there were conventions in the area so I'm sure the price was inflated
Comment from Hotel Management
27 Oct 2024 by Cytlali, Hotel Management
Thank you for staying with us. We are still in the remodeling process, we will have notable improvements in the coming months. We hope to welcome you again and have a better experience.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Cytlali, Hotel Management
Muchas gracias por compartir su experiencia, queremos hacerle sentir que esta en casa aunque esté fuera.Le esperamos de nuevo en su próxima visita. Será un placer recibirle!
by A verified traveler
Posted 11 Sep 2024
Muy bonito esta quedando con su remodelacion ,un lugar céntrico y a muy buen precio
Comment from Hotel Management
24 Sep 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros.Sus comentarios son muy importantes para continuar mejorando activamente.Sera un placer recibirle de nuevo.
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Cytlali, Hotel Management
Gracias por hospedarse con nosotros, esperamos tenerle de nuevo con nosotros y brindarle una mejor experiencia.
