Ratings based on 438 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Charles,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
by A verified traveler
Posted 3 Oct 2024
This was the absolute worst hotel I had ever stayed and the people who
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Kara,Sorry to hear about your experience. We value all feedback and will address your concerns internally. Your feedback helps us improve our services for future guests.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello terry, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Estuardo,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
by A verified traveler
Posted 30 Sep 2024
The light in the bathroom didn't work whatsoever and when we called they did send someone up with a light bulb but when they got there they noticed they weren't able to fix it with just a light bulb and that maintenance needed to in fact be the one to do so..so we showered in the dark ..the floors need to be mopped after stayed from a guest cause you can tell the floor is never touched but I seen that when I saw the cleaning lady the next morning cleaning other rooms. And the cleaning products smell is foul and to strong.
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Kara, I'm sorry to hear about the inconveniences you experienced during your stay. We apologize for the issues with the bathroom light and cleanliness. We appreciate your feedback and will address these concerns with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 14 Sep 2024
Honestly best hotel stay we've ever had. Breakfast is the best. Everything super clean and quiet. Travel a lot for work. So good we want to come back on vacation.
Comment from Hotel Management
14 Sep 2024 by Manager, Hotel Management
Hello Billy,We are thrilled to hear about your exceptional experience and that you enjoyed our breakfast offerings and cleanliness. It would be our pleasure to welcome you back for a vacation in the future. Thank you for choosing our hotel for your stay.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Rochellebianco, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them further.
by A verified traveler
Posted 19 Aug 2024
Toilet seat was ready to fall off no cups no bag for laundry just was not worth what we payed
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Maynard, We are sorry to hear about your experience with the toilet seat and laundry amenities. Your feedback is valuable, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 6 Aug 2024
I like that most of the rooms are available for disabled. I didn’t like the party’s that went on with slamming loud doors. Also no coffee
Comment from Hotel Management
7 Aug 2024 by Manager, Hotel Management
Hello Lorraine,Thank you for your feedback. We're glad you appreciated our accessible rooms. We strive to create a comfortable environment for all guests. Your comments on noise levels and amenities have been noted for future improvements. Feel free to reach out to our management team with any further concerns.
by A verified traveler
Bad
Posted 4 Aug 2024 on HotelsDo not stay here
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello Alan, We're disappointed to hear about your experience and apologize for any inconvenience caused. We take all feedback seriously and encourage guests to reach out to management directly. Thank you for sharing your thoughts with us.
