Ratings based on 463 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Keep driving. This place is the worst place I have ever stayed. I am not one to write bad reviews, but this place deserved every zero star except the courteous young man in housekeeping. The tv was super small, the toilet ran all night, the tub faucets leaked. When we arrived and again when we went to check out there are no staff. Just a note saying Sorry, be back in 15 minuted. The top of the zero stars, the reservation was booked thru Expedia, who charged my debit card immediately. Then that night the charged my card $175 twice...and when we went back after having breakfast to "officially" check, they had no explaination. Said, there was no paper work and I would have to call management the next day. So, spent nearly $700 on a room for one night that wasn't worth $100. Will I ever get my money refunded, who knows! This place is unethical!
by A verified traveler
Posted 8 Oct 2024
Very peaceful. Staff was awesome.
by A verified traveler
Posted 17 Sep 2024
Reception staff was friendly and helpful. Room was clean, shower was good. The room was shabby, carpet was in need of replacement, creased and a hole. Corridors and reception were dull and not welcoming. Shocking value for money as we paid an exorbitant rip off rate during Pendleton round up. No effort made by the hotel to justify the massively inflated price during the round up. No shuttle service or even tea/coffee making facilities in the room. Disgraceful exploitation. No way would we stay here other than the round up. This is the reason why a lot of consumers dislike chain hotels so much. Money grabbing exploitation taken to the extreme. But they will not be embarrassed, nor will the fact that we will never use the chain again matter one iota to them. Shameful
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 13 Sep 2024
The parking lot was sketchy. Not very well lit and not a lot of parking spots. For the most part it was a nice place to stay. I would stay there again.
by A verified traveler
Posted 16 Jul 2024 on Hotels
Best sleep ever. Not a fan of the 2 in 1 shampoo/conditioner though.
by A verified traveler
Posted 15 Jul 2024
I have no complaints. Thank you
by A verified traveler
Posted 15 Jul 2024
by A verified traveler
Posted 14 Jul 2024 on Hotels
