Ratings based on 264 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler from Tillsonburg
Posted 20 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Great location for the bookstores - all in walking distance- and touring the Wye Valley
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Swan at Hay
Posted 23 Aug 2024 on HotelsExcellent Breakfast with eggs always perfectly cookedby correct amount.
All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
by A verified traveler
Posted 24 Jun 2024
A wonderful place to stay and enjoy Hay! We’ll be back!
Comment from Hotel Management
8 Jul 2024 by Vanessa, Hotel Management
Thank you for posting your 5/5 review. I am delighted that you enjoyed your stay with us and I hope to welcome you back soon.Kindest regards,Vanessa Pearson,Front of House & Events Manager.
by A verified traveler
Posted 24 Jun 2024
Lovely old Georgian hotel, clean and comfortable.
Comment from Hotel Management
8 Jul 2024 by Vanessa, Hotel Management
Thank you for posting a review of your recent stay with us. I hope we have the opportunity of welcoming you back to The Swan in the future.Kindest regards,Vanessa Pearson,Front of House & Events Manager.
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Vanessa, Hotel Management
Thank you for posting a review of your recent stay with us.Kind regards,Vanessa Pearson,Front of House & Events Manager.
by A verified traveler from Belcarra
Posted 18 Jun 2024
Comment from Hotel Management
19 Aug 2024 by Vanessa, Hotel Management
Thank you for your five star review.Kindest regards,Vanessa Pearson,Front of House & Events Manager.
