Ratings based on 43 Verified Reviews

3.8 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024 on Hotels
2 out of 5
by A verified traveler

Poor stay experience during June 6th-10th.

Posted 15 Jun 2024 on Hotels
We arrived at the hotel and the hotel was amazing from the outside. The first day, everything was fine. No issues and we was satisfied. However, the rest of the holiday there was no air condition while the tempature was 30degrees. It was roasting throughout the whole holiday in the room. The second day, we was in the lift, it was 02:05 in the morning hours and the lift failed and dropped from the first floor. We was stuck in the lift for about 20 minutes with no help. I then had to jam open the lift shaft doors and climb out with my partner who was petrified. The receptionist came out and asked if we was okay. That was it. Not very accommodating after a terrible experience. I have reported this to the hotel and not heard anything back.
4 out of 5
by A verified traveler

Posted 25 Aug 2023
Family trip, stayed in a suite. Unfortunately the elevator was broken and the air conditioning didn’t work properly in our room, it was good otherwise.
2 out of 5
by A verified traveler

Posted 14 Apr 2023
Great staff, very kind and helpful. This is a smoking hotel. All the rooms and linens smelled of smoke. It said it had a Children’s club and playground and it did not.
Comment from Hotel Management
17 Apr 2023 by Mira, Hotel Management
Dear Ms Shelley,Thank You for sharing with us Your experience.Please be informed that open children playground was out of use due to weather conditions. Apologies If room was not appropriate for stay. If colleagues at reception had acknowledge at the spot, room would be changed.Hope that we will have opportunity to welcome You once again so You can take better memories.Kind regards,
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2022 on Hotels
5 out of 5
by A verified traveler

Posted 20 Feb 2022 on Orbitz
Lovely breakfast, nice, new hotel.
Comment from Hotel Management
24 Feb 2022 by Mira , Hotel Management
Dear Ms Mina, Thank You for your kind words. Hope that we will have opportunity to welcome You once again. Regards
5 out of 5
by A verified traveler

Great stay

Posted 15 Oct 2021 on Hotels
This was a great location near the ocean and convient shops, bakery, grocery. Was within walking distance to old town herceg novi. Room was clean and the restaurant was very good. The staff were very friendly and helpful.
Comment from Hotel Management
20 Oct 2021 by Mira, Hotel Management
Dear Mr Lazaro, Thank You for choosing our hotel for Your stay. Thank You for Your kind words. Hope that we will have opportunity to welcome You once again. Kind regards,
5 out of 5
by A verified traveler

Posted 16 Jul 2021
Nice, modern hotel near beach and city.
5 out of 5
by A verified traveler

Posted 2 Jul 2021
Very nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2019
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