Ratings based on 41 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
the hotel is centrally located and very convenient. The staff are friendly and knowledgeable. We are very happy with the stay.
Comment from Hotel Management
11 Jun 2024 by FO, Hotel Management
Dear guest,Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Olympic Tower Tianjin, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Somerset Olympic Tower Tianjin
by A verified traveler
Posted 9 Feb 2024 on Hotels
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
3 Nov 2023 by GS, Hotel Management
非常感谢您选择下榻天津盛捷奥林匹克大厦服务公寓以及对我公寓的肯定！您的肯定是我们不断提升服务的动力，我们会一如既往地不断提高公寓的软、硬件水平，为您提供更加优质的服务，同时期待您的下次光临。
by A verified traveler
Posted 4 Sep 2023
Breakfast variety and quality are too low, worse than other hotels with the same star level. Access to swimming pool is not convenient. Once in the gym, you may not be able to return to the lift with your room card. Funny design.
Comment from Hotel Management
19 Sep 2023 by FO, Hotel Management
Dear guest,Thank you for your feedback. Please be noted that breakfast in serviced apartment may less variety than hotels and your valuable feedback is shared with concerned departments to follow up with.Once again, thank you for your valued patronage. From all of us at Somerset Olympic Tower Tianjin, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Somerset Olympic Tower Tianjin
by A verified traveler
Worst Somerset in China
Posted 6 May 2020 on HotelsStaff is not friendly at all. The girl at the front desk does not understand anything
Comment from Hotel Management
7 May 2020 by FOM, Hotel Management
Thanks for choosing and making Somerset Olympic Tower Tianjin as your preferred service provider. We appreciate your feedback. We will strengthen training and do our best to offer the best service to each guest, and hope to see you again!
by A verified traveler
Posted 19 Feb 2020 on Hotels
by A verified traveler
Half decent
Posted 24 Jun 2019 on HotelsIt was decent, but nothing to shout about. Air conditioning was not very cold. Front desk looked atrocious and the service was below par. Breakfast was edible.
Comment from Hotel Management
18 Jul 2019 by Jeffrey Kang, Hotel Management
Dear guest,
Thank you for your feedback.
We were sorry to learn that you did not enjoy your stay with us. We will conduct training to improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Olympic Tower Tianjin, we look forward to welcoming you again at any one of our serviced residences.
Sincerely yours,
Somerset Olympic Tower Tianjin
by Chi Fai
Posted 7 Sep 2017 on Hotels
Comment from Hotel Management
24 Oct 2019 by Front Office Manager, Hotel Management
Thanks for choosing and making Somerset Olympic Tower Tianjin as your preferred service provider. We appreciate your feedback. We will do our best to offer the best service to each guest, and hope to see you again!
Recommended
for Everyoneby A verified traveler
apartment style hotel
Posted 1 Apr 2013This hotel is more like an aparment with daily cleaning service. The pluses are there are two bedrooms (1 king size bed in the larger room and 1 twin in the smaller room); there is a small kitchen, there is even a nice washer w. drying capability as well (we used it and it worked). So it is more spacious than a normal hotel. It is suitable for a family.
The downside is that the upkeep is not the best. It is not the cleanest place (there are stains in the carpet), but it is acceptable to me. If you want to get new toilery each day you need to throw away the used ones otherwise they won't give you a new set. The cleaning crew start their day between 7:30-8:30am so you have to wait till then to get your shampoons etc. The hotel staff is nice and do respnd to your need even though it is slow at times.
For the two bedrooms, two breakfast buffet are included. The selection is very basic but it is good enough to get a meal out of it. You have a selection of eggs that is cooked for order.
by A verified traveler
ausgezeichneter Aufenthalt
Posted 24 May 2024 on Hotelsausgezeichnete Lage, reichhaltiges Frühstück und hilfsbereites Personal im Frühstücksraum.
Comment from Hotel Management
11 Jun 2024 by FO, Hotel Management
Dear guest,Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Olympic Tower Tianjin, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Somerset Olympic Tower Tianjin
