Ratings based on 31 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
Very convenient and friendly stay . Assisted for early check-in without any hassle . Environment is quiet . Highly recommended .
Comment from Hotel Management
27 Aug 2024 by Somerset International Building Tianjin, Hotel Management
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again.
by A verified traveler
Posted 5 Apr 2024
While our stay got off to a rocky start, the staff were very helpful in sorting out some broken appliances. The room was very clean and comfortable. The halls had a lot of visible dust at the carpet edges but otherwise common spaces were also clean.
Comment from Hotel Management
6 Apr 2024 by Somerset International Building Tianjin, Hotel Management
Thank you very much for staying with us and sharing your feedback with us. We’re appreciated that you and your family are satisfied with the work of our staff. And we would like to express our apology again that the trouble and inconvenience caused to you by the bad situation of our appliances. Thank you for your understanding. And we are committed to improving hardware facilities and customer service level. We hope to be able to welcome you again.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Somerset International Building Tianjin, Hotel Management
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again.
by A verified traveler
Posted 5 Feb 2024
Great location and view
Comment from Hotel Management
6 Feb 2024 by Somerset International Building Tianjin, Hotel Management
Thank you for choosing Somerset International Building, Tianjin. We are very glad to receive such positive feedback from our guest. And we are looking forward to serve you again
by A verified traveler
Very enjoyable stay
Posted 18 Nov 2019 on HotelsVery comfortable well located clean accommodation. Easy and quick check in, secured and conveniently located with many trendy and interesting restaurants nearby. Will certainly return.
Comment from Hotel Management
22 Nov 2019 by Maria Zhang, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering excellent service. Once again, thank you for your valued patronage. From all of us at Somerset International Building Tianjin, we look forward to welcoming you again at any one of our serviced residences.
by A verified traveler
Happy with Somerset International Building...
Posted 6 Jan 2019 on HotelsThe apartment was nice & clean, staff were friendly & helpful. Overall was good and we were happy with stay.
Comment from Hotel Management
13 Jan 2019 by Maria Zhang, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering excellent service. Once again, thank you for your valued patronage. From all of us at Somerset International Building Tianjin, we look forward to welcoming you again at any one of our serviced residences.
by A verified traveler
Nice stay
Posted 8 Apr 2018 on HotelsThe building is in a central location in downtown Tianjin. The view on level 31 was spectacular. There was enough space for everyone. The staff were polite and courteous although their English is limited.
We stayed in a two bedroom apartment but it’s more of a one bedroom plus a study. A rollaway bed was added upon our request and it was such a letdown. The bed was very hard and with very thin cushioning. Moreover, it wasn’t long enough for an adult. Choices at breakfast wasn’t great and it finishes at 9:30am, fairly early for people on holidays.
Overall we had a pleasant stay and would consider staying again.
Comment from Hotel Management
13 Apr 2018 by Maria Zhang, Hotel Management
Thank you for choosing the Somerset International Building Tianjin as one of your preferred residences. We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have exceeded your expectations in our service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to deliver better service. From all of us here at the Somerset International Building Tianjin ,thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon.Take care and cheers!
by Samy
Nice location and comfy place
Posted 21 Jul 2017 on HotelsThere area is really nice, behind the hotel there is many good restaurants and bars, there is also the old neighborhood of tianjin really nice architecture, moreover it only needs around 20 mints to the airport.
Comment from Hotel Management
4 Aug 2017
Thank you for your time writing us this review. We are delighted to have you staying with us and it is our pleasure serving you too. So happy to hear that you have enjoyed your stay and we look forward to welcoming you again soon. Take care and cheers!
by A verified traveler from Los Angles, CA
Posted 24 Mar 2016 on Orbitz
We arrived hotel at 10:20 PM after long international trip. There were no any restaurant opening or room service in hotel. The next morning when we go to for breakfast we were told only including one breakfast and need to pay additional RMB 80. But When I booked the one bedroom room it showed up to 3 guests and including free internet and breakfast. By the way the room is large enough and clean. Water pressure for shower is good.
Recommended
for Everyoneby A verified traveler from Canada
Good location and nice staff
Posted 27 Sep 2015The hotel is centrally located and subway station is just nearby. The hotel staff is friendly and helpful and they all demonstrate good abilities to interact with guests. The club and restaurant staff is particularly warm to provide updated travel information and make a set of Chinese dumplings delivering to our room after their cooking lessons organized for hotel guests. If you want not just good facilities but also friendly services for your stay, this hotel is the right choice in Tianjin.
