Ratings based on 496 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
The car pack needs to be resurfaced due to its unevenness
The breakfast menu is limited
The room was not worth the money that was charged per night
The property is very tired
Comment from Hotel Management
28 Aug 2024 by Luana, Hotel Management
Dear John,Thank you for taking the time to share your feedback. I am sorry our facilities didn't meet your standards. Please note we have shared your feedback with the wider team.Sincerely,
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
13 Jul 2024 by Luana, Hotel Management
Dear Grace, Thank you kindly for such a wonderful review of our hotel, we are thrilled that you had an exceptional stay with us.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
13 Jul 2024 by Luana, Hotel Management
Dear Aniza, Thank you for your great review. We are delighted you enjoyed your stay and we look forward to welcoming you again in the future.
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Luana, Hotel Management
Dear Robyn,Thank you for your great review. We are delighted you enjoyed your stay and we look forward to welcoming you again in the future.
by A verified traveler
Posted 15 Jun 2024 on Wotif
Lovely service all round, great breakfast, glass of sparkling on check in! What more could you ask for. Loved it, will be back.
Comment from Hotel Management
17 Jun 2024 by Luana, Hotel Management
Thank you kindly for such a wonderful review of our hotel, we are thrilled that you had an exceptional stay.We look forward to welcoming you back again.
by A verified traveler
Posted 13 Jun 2024 on Wotif
A pity that the restaurant wasn't open but plenty of choice around Hepburn and Daylesford.
Comment from Hotel Management
17 Jun 2024 by Luana, Hotel Management
Thank you for taking the time to share your feedback. I am sorry our restaurant was not open during your stay but as you say there are plenty of excellent restaurants in the area to choose from.We are delighted you enjoyed your time otherwise and would indeed love to have you stay with us again.
by A verified traveler
Posted 15 Apr 2024 on Wotif
From start to finish choosing to stay here was the best decision. Loved the birthday getaway. The staff were amazing and so were the facilities. Will be back in no time. Highly recommended.
Comment from Hotel Management
10 Jun 2024 by Luana, Hotel Management
Dear Eve,Thank you for your great review. We are delighted you enjoyed your stay and we look forward to welcoming you again in the future.Sincerely,Luana
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
17 Jun 2024 by Luana, Hotel Management
Thank you for your great review, we look forward to welcoming you again in the future.
by A verified traveler
Posted 3 Mar 2024 on Wotif
Comment from Hotel Management
4 Mar 2024 by Nicole , Hotel Management
Dear Kay,Thank you for your wonderful review. We are delighted you enjoyed your stay and we look forward to welcoming you again in the future.Sincerely,
by A verified traveler
Posted 25 Feb 2024 on Wotif
Staff were amazing from check in to departure. Onsite dining options were excellent, as was having the mineral spa for massage options. Room was clean, with the bed comfortable.
Comment from Hotel Management
4 Mar 2024 by Nicole , Hotel Management
Dear Keith,Thank you for your wonderful feedback. We are delighted you enjoyed all aspects of our hotel and grounds, and we look forward to welcoming you again in the future. Sincerely,
