Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
I would not recommend staying here. The reviews were pretty good and based on that we booked it but we were really disappointed. We can totally imagine that this once was a great property however everything is old and outdated. Paint coming of the walls and the rooms smell terrible (mould). We checked out early.
Comment from Hotel Management
14 Nov 2024 by Rita Cheng, Hotel Management
Thank you for your valuable feedback. We will consult with our department heads to understand and evaluate potential adjustments. We will do our best to improve based on the suggestions you have provided.
by A verified traveler from Brea
Posted 22 Oct 2024
This family-oriented resort has a water park. However, all the facilities are outdated and need more maintenance. The underground parking is not easy to park due to the outdated design.
Comment from Hotel Management
28 Oct 2024 by Rita Cheng, Hotel Management
Thank you for your valuable feedback. We will consult with our department heads to understand and evaluate potential adjustments. We will do our best to improve based on the suggestions you have provided.
by A verified traveler
Posted 17 Oct 2024
Buffet was not a
Comment from Hotel Management
18 Oct 2024 by Rita Cheng, Hotel Management
Thank you for the support to our company. We are looking forward to seeing you again.
by A verified traveler
Posted 7 Oct 2024
The YoHo beach resort is a welcoming and relaxing resort. The grounds are beautiful and the staff are extremely helpful and friendly. It is quiet and remote. We arrived as Typhoon Krathon was finishing. Some nearby cafes and stores were closed. Gradually we discovered some nearby treasures. However, the location is far away from sandy beaches and Kenting town. The resort provides shuttle service only in the evenings, as far as we can tell. Having a means of personal transport is necessary. Also, the beds are quite hard and the breakfast has limited Western options. These would be nice upgrades/improvements in the future.
Comment from Hotel Management
8 Oct 2024 by Rita Cheng, Hotel Management
Thanks for comment, we will be better next time, see you on next trip and all the best.
by A verified traveler
Posted 6 Apr 2024 on Hotels
good i want to live there again.
Comment from Hotel Management
9 Apr 2024 by Rita Cheng, Hotel Management
Thank you for the support to our company. We are looking forward to seeing you again.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Rita Cheng, Hotel Management
親愛的貴賓您好！感謝您分享對於悠活渡假村的體驗！對於此次造成您不愉快的經驗，感到非常抱歉。您的意見我們非常重視，已將相關問題已轉知負責單位進行後續檢討及改善，以及更加強人員的專業訓練與服務準則，努力繼續為貴賓帶來更優質的服務，誠摯祈望您的見諒。
by A verified traveler
Posted 8 May 2023
Awesome place
Comment from Hotel Management
9 May 2023 by PHOENIX, Hotel Management
親愛的貴賓，很開心您選擇渡假村度過美好的時光，您的鼓勵是我們服務的動力，期待您下次的到來。
by A verified traveler
Posted 26 Mar 2023
We stayed at Yoho for 5 nights as our family holiday. You can tell it is an old resort, but it is very clean and well maintained. The room was fine. The pools are nice. Breakfast was good and it was nice that the breakfast was served until 12pm. The beach/rock pool area is amazing! we saw lots of creature there. However, dining is very inconvenient at the hotel and quite expensive. There was only one restaurant serving dinner and only one option - hot pot. it was nice but we can't have hot pot for 5 nights! We didn't drive so it wasn't easy for us to get to Kenting night market with young children. Overall, I would recommend the resort as it is nice and relaxing there. However, the dining really put me off to stay there again.
Comment from Hotel Management
27 Mar 2023 by PHOENIX, Hotel Management
Thank you for the support to our company. We are looking forward to seeing you again.
by A verified traveler
Posted 31 Oct 2022
Great location, near by beach
Comment from Hotel Management
2 Nov 2022 by PHOENIX, Hotel Management
Thank you for the support to our company. We are looking forward to seeing you again.
by A verified traveler
Posted 29 Oct 2022
I used to stay here when I was a kid. Still love it
Comment from Hotel Management
1 Nov 2022 by PHOENIX, Hotel Management
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。
