Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 29 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
The property is very tired and not maintained well. It's clean and tidy and the staff are lovely but it needs renovation.
by A verified traveler
Posted 7 Aug 2024
Our stay was a mixed experience. The highlight was definitely the room, which was perfect for families with kids. The children's themes and ocean images created a fun and engaging atmosphere that our little ones absolutely loved.
However, the breakfast was a bit disappointing. There were not many options available, and the quality of the food was not up to par with what we expected from a hotel of this caliber.
Additionally, I would recommend the hotel consider catering more to non-Chinese clientele. Specifically, it would be great if they could offer more Muslim-friendly food options to accommodate guests with dietary restrictions. This would make the stay more enjoyable and inclusive for a wider range of visitors.
Overall, while the room was fantastic for families, there is definitely room for improvement in terms of breakfast variety and inclusivity in the food options.
by A verified traveler
Posted 16 Jul 2024
by A verified traveler from Mexico city
Posted 13 Jul 2024
Better than my expectation
by A verified traveler
Posted 4 Jun 2024
Great service and accommodations in a perfect location.
by A verified traveler from Talca
Posted 28 May 2024
Complicate to find the exit
by A verified traveler
Posted 26 May 2024
Convenient location. However, the place is quite dated. There is an amazing mall in the basement and nobody goes there.
We went on a weekday so it was amazing value
