Ratings based on 777 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Wonderful hotel, I regret I had to leave too soon. I admired the museum pieces on display in the hall with the bakdrop of the Ocean view. The staff was very helpful in giving me info about all the places to visit in the Kenting area. An amazing place.
by A verified traveler
Posted 11 Aug 2024
I recently stayed at this hotel, and while the facilities were generally well-maintained, I encountered a couple of issues that impacted my overall experience.
Firstly, the rules surrounding the use of the swimming pool were quite restrictive compared to other hotels in the area. For example, specific hats needed to be worn. Additionally, the requirement to wear a specific type of swim cap felt unnecessary and was not enforced at other nearby hotels.
Secondly, the breakfast buffet left much to be desired, especially for Muslim guests or those with dietary restrictions. The selection was heavily focused on Taiwanese cuisine, with very few options that would appeal to international visitors. There were limited choices for halal food, and the overall variety was lacking, which made breakfast a less enjoyable experience.
While the hotel has its strengths, these issues with the pool rules and breakfast options are areas that could use improvement to better cater to a diverse range of guests.
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 8 Dec 2023
Staffs are friendly! That’s very appreciated!
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Very nice but….
Posted 16 Nov 2023 on HotelsExcellent staff - but we were housed in the old area of the resort and the rooms are tired, however the beds were very comfy. Breakfast, the coffee places were all very very good. Pool area is excellent.
The beach area needs some serious maintenance and trash collection. Seems like a lot of inconsistencies between the various areas of the resort.
Also the registration gave one information but later the breakfast restaurant wouldn’t honor the coupons given by registration.
For the grounds in front of the resort there is a lot of plastic waste.
by A verified traveler from Belmont
Posted 7 Aug 2023
Nothing wrong with this place. It was in a lovely location within walking distance to night market. You need to drive to enter the National Park, unless you are up for a ten km walk. I gave it four stars because it is showing it's age a bit. But it was clean and I would stay there again.
by A verified traveler
Posted 18 Jul 2023
by A verified traveler
Posted 22 Apr 2023 on Hotels
by A verified traveler
Posted 17 Apr 2023
