Ratings based on 987 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Oscar, Hotel Management
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 10 Nov 2024
Property was under construction during our stay only one working elevator in the whole hotel, our room was never cleaned the entire time and staff didn’t seem really concerned about it and blamed our dog on the reason why it wasn’t cleaned, even though our dog never stayed in the room without us. Then when we asked for some kind of reimbursement, they said they couldn’t reimburse us because we made our reservation through Expedia and not through their hotel directly and couldn’t give us any reimbursement.
Comment from Hotel Management
13 Nov 2024 by Oscar, Hotel Management
Dear Valued Guest: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General Manager Hyatt Place Nashville Northeast
by A verified traveler
Posted 6 Nov 2024
Cool place
Comment from Hotel Management
7 Nov 2024 by Oscar, Hotel Management
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 18 Oct 2024
Very clean
Comment from Hotel Management
18 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 10 Oct 2024
air coming from the window unit smelled
like the unit needed a treatment
Comment from Hotel Management
10 Oct 2024 by Oscar, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 7 Oct 2024
It was very quiet
Comment from Hotel Management
10 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 6 Oct 2024
Nice place, very clean and the staff is friendly
Comment from Hotel Management
6 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 4 Oct 2024
Perfect stay
Comment from Hotel Management
4 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler
Posted 4 Oct 2024
It was able to fit our large family and was close to the softballs field where we were playing.
Comment from Hotel Management
4 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
by A verified traveler from Chicago
Posted 29 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Oscar, Hotel Management
Dear Valued Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Oscar RodriguezAssistant General ManagerHyatt Place Nashville Northeast
