Ratings based on 250 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Elevator didnt work
Comment from Hotel Management
22 Nov 2024 by Cindy, Hotel Management
The elevator did not work because of a part failure. I assure that we are diligently working to repair that. Sorry for any inconvenience.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Cindy, Hotel Management
Thank you for taking the time to review our hotel. Glad you enjoyed your stay.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Cindy, Hotel Management
Thank you for reviewing our hotel. We are sorry you were not pleased with your stay.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Cindy, Hotel Management
Thank you for reviewing our hotel. We are sorry you were not 100% pleased with your stay.
by A verified traveler
Posted 22 Sep 2024
Bed was hard. Breakfast was very good
Comment from Hotel Management
23 Sep 2024 by Cindy, Hotel Management
So sorry you were not comfortable with you stay. Thank you for your honest review.
by A verified traveler
Posted 22 Sep 2024
Adequate place to stay. Difficult traffic at times to get out of the parking lots onto Hwy 41.
Comment from Hotel Management
23 Sep 2024 by Cindy, Hotel Management
Thank you for your review. Yes you are correct about getting out. We have tried (unsucessfully) to get a light or alternate exit from the back side.
by A verified traveler
Posted 8 Sep 2024
The hotel was clean and the staff were polite.
Comment from Hotel Management
23 Sep 2024 by Cindy, Hotel Management
Thank you for the kind words. I will share with staff. Glad you enjoyed your stay!
by A verified traveler
Posted 2 Sep 2024
Convenience
Comment from Hotel Management
23 Sep 2024 by Cindy, Hotel Management
Thank you for reviewing our hotel.
by A verified traveler
Posted 21 Aug 2024
The staff was very nice, the breakfast was good. They should make sure all the fire alarms are working and replace the toilet seat.
Comment from Hotel Management
23 Sep 2024 by Cindy, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 4 Jul 2024
Was told that I had not paid upon arrival when I had proof of payment..I could have got the room through the hotel for $40 cheaper than what I paid through Expedia
Comment from Hotel Management
6 Jul 2024 by Cindy, Hotel Management
I'm sorry about the confusion at check in. She called me and we quickly fixed the issue. I'm also sorry about the pricing difference with your booking.
