Ratings based on 735 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Great room!
Comment from Hotel Management
11 Sep 2024 by Scandic Helsinki Hub / Reception, Hotel Management
Dear Neda,Thank you for your review. I'm happy to hear that you had enjoyable stay with us. I wish you a sunny autumn and welcome again!Kind regards,MarjoFront Office Duty Manager
4 out of 5
by A verified traveler

Posted 10 Sep 2024
Excellent location, modern rooms and good breakfast.
Comment from Hotel Management
11 Sep 2024 by Scandic Helsinki Hub / Reception, Hotel Management
Dear Theodora,Thank you for your review. I'm delighted to hear that you enjoyed the room and the breakfast. Have a lovely September and welcome again!Kind regards,MarjoFront Office Duty Manager
5 out of 5
by A verified traveler

Posted 29 Aug 2024
No complaints
Comment from Hotel Management
30 Aug 2024 by Scandic Helsinki Hub / Reception, Hotel Management
Dear Edouard, Thank you for your review. I'm happy to hear that you had memorable stay with us. I wish you a sunny September and you are the most welcome again!Kind regards,MarjoFront Office Duty Manager
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Needs to address the lack of cleaning and replacement of wet towels with no way to dry them.
Comment from Hotel Management
31 Aug 2024 by Scandic Helsinki Hub / Reception, Hotel Management
Dear David, Thank you for your review. The cleanliness is one of the key point what it comes to enjoyable and relaxing hotel stay. I will forward your feedback to our housekeeping supervisor so this could not happen in the future.I wish you a lovely September and you are warmly welcome again!Kind regards,MarjoFront Office Duty Manager
5 out of 5
by A verified traveler

Posted 30 Jul 2024
Peaceful and pleasant
Comment from Hotel Management
2 Aug 2024 by Scandic Helsinki Hub, Hotel Management
Dear Kevin,We appreciate you taking the time to review our hotel!Thank you for staying with us and welcome back!Kind regards,Eveliina, Front Desk
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Great location, nice hotel, hallway carpets are pretty gross. Best shower we have had in a ong time since traveling.
Comment from Hotel Management
28 Jul 2024 by Scandic Helsinki Hub Reception, Hotel Management
Dear Jodi,Thank you for leaving your feedback and review. Wonderful that our location and athmosphere was success, our public cleaning department is leaning our carpets daily but we will double check this thank you for this feedback.Thank you again for taking the time to share your feedback with us – it’s always appreciated. We will hopefully see you again soon! Have a good day! Best regards, Niina/Duty Manager Front Desk
4 out of 5
by A verified traveler

Posted 23 Jul 2024
A great first two nights for our trip to Finland. Awesome breakfast-the best ever! Great weight room, sauna and room.
Comment from Hotel Management
25 Jul 2024 by Scandic Helsinki Hub / Reception, Hotel Management
Dear Derek,Thank you for your review and for putting your valuable time to give us feedback. I'm delighted to hear that you had relaxing stay with us and enjoyed our breakfast. I have to agree: the healthy breakfast is the best start for the day! Have a sunny July and you are warmly welcome again!Kind regards,MarjoFront Office Duty Manager
5 out of 5
by A verified traveler

Posted 20 Jul 2024
This place was amazing as many reviews have stated breakfast is fantastic. Parking was super expensive I must have missed 5hat point but still worth it
Comment from Hotel Management
21 Jul 2024 by Scandic Helsinki Hub Reception, Hotel Management
Dear Elizabeth,Thank you for leaving your review and feedback on our hotel. Wonderful that you enjoyed your stay and the breakfast buffet were succesfull. Our parking garage is a private parking garage operated by Aimo park company their fee is 24hour 35,00 euros. We hope a good week to you and best regards, Niina Duty Manager Front Desk
4 out of 5
by A verified traveler

Posted 20 Jul 2024
The location is great. I love the bulevadi area and being close to the design district. The renovation is still quite new so the rooms and facilities are nice for a three star.
Comment from Hotel Management
28 Jul 2024 by Scandic Helsinki Hub Reception, Hotel Management
Hey Robert,Great to hear about your written review and your experience. It's wonderful that your visit went great.We sincerely hope that the next time you are heading to Helsinki, you will come to visit our hotel. Best regards, Niina/Front Desk Duty Manager
3 out of 5
by A verified traveler

Posted 19 Jul 2024
Bar was closed and room was hot
Comment from Hotel Management
21 Jul 2024 by Scandic Helsinki Hub Reception, Hotel Management
Dear Roxanne,Thank you for taking your time leaving your feedback and review on our hotel. We hope that your stay went well and thank you for your room feedback of the AC problem. We will ask maintenance department to have a look in this. Our lobby bar is open fri-sat but inside our restaurant the bar is weekdays open also. Have a good day! Best regards, Niina Duty Manager Front Desk