Ratings based on 464 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Malin / Hotel AX, Hotel Management
Hi Paul,Thank you for your feedback! We are very happy you enjoyed your stay and we hope to see you soon again!
by A verified traveler
Posted 17 Nov 2024
I would heartily recommend this hotel to anyone staying in Helsinki. Quirky but very nice, and the breakfast buffet is amazing. I'm afraid it's ruined me for the "continental breakfast" you get at similarly priced hotels in the States!
Comment from Hotel Management
22 Nov 2024 by Malin / Hotel AX, Hotel Management
Thank you for your lovely feedback! We are very happy you enjoyed your stay and we hope to see you soon again!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Hotel AX, Hotel Management
Hi Joanne,Thank you very much for your visit and review! We are glad to see that you enjoyed your stay and hope to see you again soon!Kind regards,PasiHotel AX
by A verified traveler
Posted 9 Nov 2024
The rooms are very nice, the bed comfortable and the blankets thick. The only thing I didn't appreciate was the shower. I have stayed in many eco-friendly hotels before, but this one seems to restrict water pressure. This combined with only a small shower head means you can only apply water to abiut a 5 inch circumference of your body at a time, and makes rinsing thick hair almost impossible.
Comment from Hotel Management
9 Nov 2024 by Malin / Hotel AX, Hotel Management
Hi Sam,Thank you for your feedback! We are very happy you enjoyed your stay and we hope to see you soon again! We will check the shower in your room, it sounds as if the shower has been too restricted, thank you for letting us know and our sincerest apologies for the inconvenience.
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Hotel AX, Hotel Management
Hi Philip,Thank you for your visit and for the amazing 10/10 review! We are delighted to see that you enjoyed our Art Experience hotel and hope to see you again soon!Kind regards,PasiHotel AX
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Hotel AX, Hotel Management
Hi Dan,Thank you for your great review and please come again soon!Best regards,Oona Hotel AX
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Reception Hotel AX, Hotel Management
Hi Max,Thank you for staying with us and for the amazing review. Nice to see that your stay went well. We hope to see you again soon!Kind regards,Siiri Hotel AX
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Reception Hotel AX, Hotel Management
Hi David,Thank you for the wonderful review. We are happy to hear that your stay went well. We hope to see you again soon. Kind regards,Siiri Hotel AX
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Hotel AX, Hotel Management
Hi Arash,Thank you for your visit and for the amazing review! It is great to see that you enjoyed your time here and we hope to see you again soon!Kind regards,PasiHotel AX
by A verified traveler
Near perfect
Posted 31 Aug 2024 on HotelsEverything was near perfect. The room was clean and modern. Each room seemed to have a different design theme. The only thing is that there could have been a normal-size trash bin in the room (there was one very small one in the bathroom). Breakfast was good, nothing mind-blowing but I really liked that there was real omelette next to the scrambled eggs mix that hotels usually serve.
Comment from Hotel Management
1 Sep 2024 by Reception Hotel AX, Hotel Management
Hi Maria,Thank you for staying at our art hotel and for the review. We hope to see you again soon!Kind regards,Siiri Hotel AX