Ratings based on 371 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Jul 2024 on Wotif
The apartment was very comfortable and spacious and had all we needed for a 4-night stay. The location was perfect - a fairly short walk from the station (15 mins), lovely area for just wandering, and a 10 minute walk to major attractions like Helsinki Cathedral. Really enjoyed our stay there and would stay again.
1 out of 5
by A verified traveler

Posted 28 May 2024
I enjoyed the helsinki area. Apartments were clean inside and lovely decorated. However, on my final night in apartment I was broken into my apartment by armed burglar who had got into apartment and cut wires and managed to do it at ease. I was confronted by an intruder at 2am in my apartment in pitch black. Lucky he ran out of the door and into the corridor and I then had to wait for police to come. The police contact forenom who wanted me to stay in same complex where I just been broken into for the last night, I then left and stay in the Hilton in helskini airport. The police said the security for the apartments was not safe and I should claim compensation, despite reaching out to forenom twice they have not answered my despite. So stay here at your own risk.
2 out of 5
by A verified traveler

Sacking beds, broken taps, smell of mold

Posted 2 Apr 2024 on Hotels
Former rental flats re-furbished as aparthotel. Unfortunately the quality of furnishings or maintenance appear not to be up to hotel standards. On arrival I found that the beds were badly sacking - the springs had given up. The bathroom had a strong smell of mould and the sink leaked so that when washing hands, you got your socks wet. In the kitchen, the tap was broken and only gave hot water - drinking water had to be taken from the bathroom. The toaster did not work. The kitchen cupboards were worn and untidy. Calling the customer service, I was offered a change of room, but on checking that out I found it to have similar issues so decided to wait until next day, when maintenance would fix them. A very helpful janitor did turn up next morning (after a very badly slept night!), bringing new beds and fixing the bathroom leak, but he could not fix the kitchen tap - he let slip that the issues had been reported before but apparently repairs had fallen in the cracks. A week later, a plumber turned up to fix the kitchen tap but I was already leaving then.
4 out of 5
by A verified traveler

Recommended

Posted 25 Mar 2024 on Hotels
Nothing to complain about. Good location, nice simple accomodation with all the neccessaries and self checkin. Before arrival it was needed to do the online verification of my ID document.
2 out of 5
by A verified traveler

Not really recommended

Posted 16 May 2022 on Hotels
4 out of 5
by A verified traveler

Comfortable for a few nights’ stay

Posted 31 Jan 2022 on Hotels
The property is conveniently located. Very calm neighborhood. All necessities in the apartment for cooking etc. Bed was uncomfortably soft and needs to be renewed.
5 out of 5
by A verified traveler

Nice spot

Posted 5 Dec 2019 on Hotels
Great spot and very convenient for groceries and small cafes. My only complaint is I found the heat in the building very low. It was very cold throughout my stay but I did have enough blankets to keep warm. Otherwise, very happy with the place!
Comment from Hotel Management
10 Dec 2019 by Laura/Forenom, Hotel Management
Hi Jessica, Thank you so much for choosing to stay with Forenom and for leaving us this valuable feedback. We hope we get to welcome you back on your next trip to Finland!
4 out of 5
by A verified traveler

Posted 25 Sep 2019 on Orbitz
Comment from Hotel Management
30 Sep 2019 by Laura/Forenom, Hotel Management
Thank you for your feedback and welcome back anytime!
4 out of 5
by A verified traveler from Perth

Posted 18 Aug 2019 on Wotif
Conveniently located, easily accessible via public transport, in the heart of Helsinki, close to the central area and marina
Comment from Hotel Management
19 Aug 2019 by Laura/Forenom, Hotel Management
Thank you for this great feedback and welcome back anytime :)
4 out of 5
by A verified traveler

Posted 8 Aug 2019
Laundry and drying facilities, good location and access to public transport.
Comment from Hotel Management
14 Aug 2019 by Nette / Forenom, Hotel Management
Thank you for staying with us, we appreciate your feedback! Kind regards,
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