Ratings based on 643 Verified Reviews
3.9 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Bad:
Really DO NOT stay in here if you want to sleep well. You can not open the windows and get fresh hair because there are no window handles. There is a hole in the ceiling which blows air and it makes the room super dry. In the morning I woke up with red eyes and nose stuffed. Horrible experience and could not sleep because of this.
Morning also I woke up many times when people were banging the doors since the soundproof is not good.
Very difficult check in process. You need to do the check in by sending ID and face pics or with Finland online proof ways. It is very difficult and takes time.
Good: there was free instant coffee in room, wifi was decent, location is great, hot water in shower, toilet works, towel was clean.
by A verified traveler from Sheerness
Posted 20 Nov 2024
First the positives:
1) The location is excellent
2) The kettle was clean
3) Quiet - the sound proofing is excellent
Then the negatives:
The room was dirty, layers of dust on every surface. Stains on the ceiling and door frames above the eye level. The bathroom door was full of holes hastily patched, looking like someone had discharged a shotgun at it. The armchair looked like it hadn't been cleaned since 1970s, I couldn't take a risk sitting on it. No instructions on what to do prior to vacating the room, e.g. to take out the rubbish or where to take it! In the toilet, the brush bowl was half-filled with water, excrement from previous use floating on the top.
The beds are suitable for children only, about 2' wide; turn and you fall off. The pillows were not only tiny squares, but also so thin that you might as well use folded towel for one. Even by piling both on top of each other they barely were thick enough to sleep on. I ended up using the spare blanket underneath to make a bearable "pillow".
The cooking facilities are inside a cabinet that felt like it was bought from Ikea sale. Only way to wash any dishes is in the bathroom washbasin.
A trolley full of dirty linen was left in the middle of the stairway landing overnight making the whole landing smell rank.
by A verified traveler
Posted 16 Nov 2024
Great location to be able to walk all over Helsinki and close to public transportation. The water is nice and "sanitation hot" for the dishes, and the laundry machines did a nice job too. There were the unescapable city noises outside and the front of the hotel is very "inner city urban", but the inside is well kept, clean, and one feels safe. A good portion of Helsinki has a sort of Blade Runner vibe to it as it loses it "old European architecture charm" to brutalist and boring boxes architecture "to cheer people through the long dark winters". So the "outside look of the hotel is the norm for Helsinki". I think it would assist alleviating the winter depression problems if they went back to making more charming, visually uplifting architecture or at least painting the gray things more bright cheerful colors. "The stoic modern brutalist" stuff affects one soul with the long dark, cold survival months.
by A verified traveler
Posted 28 Oct 2024
Great access within the heart of Helsinki. Can access everything via foot from property.
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 28 Aug 2024
The hotel was a good choice. The location is great, it was quiet and secure, and check-in was handled well. I’d return.
by A verified traveler from ayr
Posted 16 Aug 2024
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
Posted 13 Jun 2024 on Hotels
by A verified traveler
Posted 7 Jun 2024 on Hotels
