Ratings based on 965 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Kotcha, Hotel Management
Dear Douglas, Thank you for your stay and for your time spending to leave us a wonderful review! I am delighted to know that your stay with us was pleasant and you have enjoyed your time. We are always looking for ways to improve our customer experience, your satisfaction is very important to us and we will try harder to make sure all of our guest feel at home. A wonderful continuation of the autumn to you and I hope to see you again! Kotchakorn / Crowne Plaza Helsinki
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by nk, Hotel Management
Dear ChallisThank you for your review and for staying at our hotel. We are happy that you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaDuty Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by nk, Hotel Management
Dear DouglasThank you for your review and for staying at our hotel. We are happy that you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaDuty Manager
by A verified traveler
Posted 7 Sep 2024
It was amazing and really good location, staff were really helpful
Comment from Hotel Management
7 Sep 2024 by Kotchakorn, Hotel Management
Hello, Thank you for your stay at Crowne Plaza Helsinki and for taking the time to share your experience with us. I am delighted to see your stay with us was wonderful and you have enjoyed your time. Also thank you for mentioning the great location of the hotel and our helpful staff. Positive feedback always encouraging and motivating and I am pleased to see we were able to meet your expectation. We strive to keep our IHG standard and also to improve our services for the future. We truly hope that we would have the pleasure of welcoming you back here again as our guest. Have a lovely starting autumn! Kotchakorn / Crowne Plaza Helsinki
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Kotchakorn, Hotel Management
Dear Steven, Thank you for your stay and for taking the time to leave us a wonderful feedback! I am delighted to know that your stay with us was pleasant and you have enjoyed your time. Your satisfaction is very important to us and we will try harder to make sure all of our guest feel at home. A wonderful starting of the autumn to you and I hope to see you again! Kotchakorn / Crowne Plaza Helsinki
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by Crowne Plaza Helsinki, Hotel Management
Hello! Thank you for choosing and staying with us in Crowne Plaza Helsinki. Our dedication is to improve the overall experience and our guests comfort in our hotel continually, so we appreciate the effort you gave for leaving us feedback. Wishing you a great week!
by A verified traveler
Not as good as other Crowne plazas,
Posted 21 Aug 2024 on HotelsNeighbouring rooms were very noisy until midnight, only one coffee pod in the room, no nice treats such a pillow mist etc as you find in other Crowne plazas, they do. It use “This works” brand.
Comment from Hotel Management
21 Aug 2024 by Crowne Plaza Helsinki, Hotel Management
Hello! Thank you for choosing and staying with us in Crowne Plaza Helsinki. Our dedication is to improve the overall experience and our guests comfort in our hotel continually, so we appreciate the effort you gave for leaving us feedback. We will forward your wishes to the management. Wishing you a great week!
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Crowne Plaza Helsinki, Hotel Management
Hei! Kiitos palautteestanne ja yöpymisestänne Crowne Plaza Helsingissä. Pyrimme aina kehittämään palvelua ja viihtyvyyttä hotellissamme, joten arvostamme aikaasi jonka olet käyttänyt palautteen jättämiseen. Ihanaa viikonjatkoa sinulle ja toivottavasti näemme uudestaan!
by A verified traveler
Posted 18 Aug 2024
Great gym, quiet room, great vegetarian choices.
Comment from Hotel Management
20 Aug 2024 by Crowne Plaza Helsinki, Hotel Management
Hello, Thank you for your stay at Crowne Plaza Helsinki and for taking the time to leave us feedback. I am delighted to know that your stay with us was pleasant. We strive to keep our IHG standard and also to improve our services for the future. We truly hope to have the opportunity to welcome you back again in the future. Have a good day!
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Crowne Plaza Helsinki, Hotel Management
Hello Tom,Thank You for your time spent on giving us feedback. It is a great pleasure to see You have been so satisfied of your visit. I will share this with all the departments.Wish You welcome back in the future!
