Ratings based on 358 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Sep 2024
The staff at the Feathers hotel were courteous, helpful and friendly, I was travelling alone and felt safe. Breakfast was delicious, lovely stay, can’t wait to visit again
Comment from Hotel Management
14 Sep 2024 by Author, Hotel Management
Dear Bernadette Smith, Thank you for taking the time to complete the survey about your stay at The Feathers. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at The Feathers again soon! Kind regards, Tracy WorleyThe Feathers Hotel, Helmsley
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024
5 out of 5
by A verified traveler

Posted 17 Aug 2024
Lovely old building, a hive of activities
Comment from Hotel Management
20 Aug 2024 by Author, Hotel Management
Dear Peter Hine, Thank you for taking the time to complete the survey about your stay at The Feathers. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. [Address comments here] We hope to see you at The Feathers again soon! Kind regards, Tracy WorleyThe Feathers Hotel, Helmsley
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Great hotel with fantastic facilities in a fabulous location. Extensive choice of food for breakfast with quality ingredients. Would highly recommend
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Nice hotel but showing it’s age.

Posted 26 Jun 2024 on Hotels
Very helpful check in staff but parking information was incorrect as no longer had a car park. Room was very small and could have done with a deep clean as quite dusty in places. Evening meal was enjoyable but don’t like service charge being added automatically as then you feel awkward if you want to give less of have it removed. Breakfast menu was confusing and we weren’t offered the full options . We didn’t know we could have cereals or fruit so would have been good to have that as help yourself or offered the choice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Dales retreat

Posted 18 Jun 2024 on Hotels
A traditional Dales Market Inn in a traditional Dales market Town. Great for a couples stay-away, especially mid week. Dining room is so popular that booking a table on reservation is advisable.