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Riva Boutique Hotel & Restaurant

3.0 star property
Hotel in Helensburgh with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riva Boutique Hotel & Restaurant

In-room dining
Exterior
Restaurant
Handrails in stairways
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Individually decorated, individually furnished, desk, laptop workspace

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, laptop workspace

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Parking included
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About the neighborhood

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ

What's nearby

  • John Muir Way - West - 1 min walk - 0.2 km
  • Hill House - 3 min drive - 1.9 km
  • Loch Lomond Shores - 13 min drive - 13.6 km
  • Loch Lomond - 13 min drive - 11.8 km
  • Kilcreggan Ferry Terminal - 25 min drive - 24.9 km

Getting around

  • Helensburgh Central Station - 3 min walk
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪The Ashton - ‬4 min walk
  • ‪Clyde Bar - ‬3 min walk
  • ‪Annayas Restaurant - ‬4 min walk
  • ‪The Henry Bell - ‬3 min walk
  • ‪The Pavilion Café - ‬8 min walk

About this property

Riva Boutique Hotel & Restaurant

Hotel near a boardwalk/promenade
You can look forward to free continental breakfast, a coffee shop/cafe, and a bar at Riva Boutique Hotel & Restaurant. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • Outdoor furniture, concierge services, and luggage storage
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and toilet paper
  • Highchairs, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Frequently asked questions

Is Riva Boutique Hotel & Restaurant pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of GBP 25 per stay and a fee of GBP 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Riva Boutique Hotel & Restaurant?

This hotel doesn't offer parking.

What time is check-in at Riva Boutique Hotel & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Riva Boutique Hotel & Restaurant?

Check-out is at 10:00 AM.

Where is Riva Boutique Hotel & Restaurant located?

Situated near the beach, this hotel is within 1 mi (2 km) of John Muir Way - West and Hill House. Geilston Garden and Duck Bay Beach are also within 6 mi (10 km). Helensburgh Central Station is only a 3-minute walk and Helensburgh Upper Station is 14 minutes.

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 132 out of 255 reviews" "
Rating 8 - Good. 62 out of 255 reviews" "
Rating 6 - Okay. 38 out of 255 reviews" "
Rating 4 - Poor. 11 out of 255 reviews" "
Rating 2 - Terrible. 12 out of 255 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Food was tasty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Henry

Traveled with partner
Liked: Staff & service
Nice and clean ! Warm and comfortable room ! Definitely stay again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean hotel with great atmosphere. A must stay if in the area.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slightly quirky hotel, run by friendly staff Continental breakfast the only option and rather disappointing Otherwise all good , will stay again
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Traveled with group
A nice hotel with good facilities and excellent staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sharri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Riva. It is an older property that has been updated and was a perfect spot to relax in between our outings in the area. The train station is so close and we enjoyed walking the area safely
Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I really enjoyed our stay at the Riva. It's a small, intimate hotel with bar that is very nicely appointed and beautifully decorated. Fabulous location, friendly staff, delicious breakfast, comfy beds and excellent shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight and friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Peri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay here ask for room 2, loch views, large room. Hotel is noisy but the beautiful room makes up for the noise. Bin men come at 6am on a Sunday and can hear the people above you all the time. Bathroom door is odd as can see your partner the whole time they are on the toilet. Room is clean and modern and very big.
Stayed 1 night in Sep 2024

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely idea for record player but was unable to use it due to faulty needle. Would have given it excellent but the see through door to the toilet let it down.😳😳
Stayed 1 night in Sep 2024

6/10 Okay

Janet

No hot water to have a shower on both days. Breakfast not that exciting. Room very small for a twin room needed to keep light on all of the time due to not very big window.
Stayed 2 nights in Sep 2024

4/10 Poor

Liam

Liked: Staff & service
Disliked: Room comfort
Small double rammed into a single room.
Pros: - Friendly staff who cant do more for you - recently renovated - good location - good continental breakfast Cons: - a double room was booked, however A small double bed was crammed into a single room for us with not enough space to move or unpack. - bathroom was tiny, incredibly difficult to use. The sink was coming out into the middle of the already limited space. - shower door didnt close and opened into you whilst showering. - dressing table drawers couldnt be used as they were blocked by a wall. - old, very springy mattress. - very bright fire light on all night which kept us up, along with the door that rattled all night.
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Liked: Property conditions & facilities
Nice decor. Got walked in on by staff whilst changing. Very hot with no opportunity to open windows. No hot water for shower in the morning. No offer for any compensation when complaint was heard.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our quiet stay . Perfect location.
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and clean. The staff were very friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was superb with lovely decor. Very friendly staff. They could do with a full length mirror and shelf and hooks for coats in the room. Wonderful shower. Beware the kitchen shuts at 8pm. Could do with brightening the outside of the hotel as not very inviting from the outside, loads of free parking over the road. I would go there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did delete a few items from their Gluten Free list for food, breakfast is not a cooked one anymore also. The staff was very nice and helpful. Very clean location and in the center of the town.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024