Ratings based on 627 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Billings
Posted 7 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Goofy hotel that needs more work. On the plus side, it is affordable, has nice lobby, each room with fridge, microwave, safe and coffee maker. On the negative side, the furniture is old and worn out, rooms were marginally clean and the whole place needs serious upgrades.
by A verified traveler
Posted 30 Oct 2024
Great spot for the price, clean and fresh towels and sheets
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 25 Oct 2024
The room was extremely dirty. We had driven from Canada and were very tired. The young man at the desk was very apologetic but showed us another room but it was worse. Dirty toilets, feces everywhere, dirty carpets, sheets questionable. We booked through Expedia, who was extremely rude and would not help us in any way. We were hung up on and we were not being abusive in any way. We did not agree with getting charged for the night. We agreed to change to the “days inn” but Expedia was trying to charge us more than the going rate since I could see the rates as we were talking to them. At one point we Somehow got disconnected and had to call back again. We got someone that was worse and told us the cancellation was a 100$ even though the person before said it was 69.$ The room was 86.$ per night. Will never use Expedia again. The young man at the Howard Johnson promised he would return our money and he did but it took a few days, no thanks to Expedia! All this time wasted on the phone with Expedia and it was my birthday that’s why we drove to Helena for a few days.
by A verified traveler
Posted 23 Oct 2024
Liked having a bar in hotel but room was very dirty
by A verified traveler
Posted 22 Oct 2024
Overall place is in terrible condition, dirty with stains in carbet, bed and towels. Hole in comforter, window was stuck open. Furniture in terrible condition. Staff was wearing pajamas.
by A verified traveler
Posted 21 Oct 2024
This place was one heroin needle short of a trap house
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 17 Oct 2024
The property was dirty, staff bearly spoke English. The room was not what was shown during booking.
