Ratings based on 184 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Decent place for the price. Looks updated and modern. It was quiet during our visit and is close to everything in Helen. Our room had a very spacious fridge which is great for those who plan to stay more than one night. I would stay again.
by A verified traveler
Posted 16 Nov 2024
Update’s needed
by A verified traveler
Posted 15 Nov 2024
I didn't like the guy at check in had to talk with the manager the next day to make sure i wasn't being over charged.
by A verified traveler
Posted 14 Nov 2024
Very pleased. Super clean
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Good stay
by A verified traveler
Posted 11 Nov 2024
Overall, we enjoyed our stay. Could use some updates, but the room was clean and a 30 minute nice walk to town.
by A verified traveler
Posted 10 Nov 2024
This was a good cheap room. It was clean and comfortable. The only issue we had was the mattress was still wrapped in plastic. This made for a really hot bed to sleep in. The staff gave us extra blankets which helped create a better barrier and made it more comfortable.
by A verified traveler
Posted 10 Nov 2024
Nice place to stay cute town!
by A verified traveler
Posted 9 Nov 2024
First of all, I stayed in Room 112. I had a hard time getting in the door. At first, I thought it was locked from the inside but after a few attempts, I had to kick it open. I didn't mention it to the staff since I learned the trick to open the door. The coffee and cinnamon buns and pastries were good and substantial enough to get me through til lunch. I also didn't really like the staff smoking inside the front desk area as I'm allergic to cigarette smoke. The only other issue I had was the dirty floor in my room. I wouldn't have known it was dirty but I like to walk around barefoot sometimes and I noticed my feet were getting dirty. All the issues I had were very minor and far outweighed the nice, neat room I had. I thought the bed was very comfortable and I appreciated the plastic wrapped mattress so I didn't have to worry about any bed bugs. I took my own pillows but the pillows they provided were varied and worked very well. The sheets were clean, crisp and I loved them. There was a small refrigerator and a microwave in the room which I can't remember if those two things were noted in the website description and I was very happy to have them. Overall, I was very happy with my room and the convenient location -- it was five minutes from downtown. I would definitely stay in the same motel the next time I went to Helen. I loved my trip and had a lot of fun, even rode the train down Main Street. I'm 71 and enjoyed the train ride very much!!!
