Ratings based on 123 Verified Reviews

3.9 out of 5
80% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Oct 2024
The staff and rooms are amazing but the location is a bit far from the hbf
Comment from Hotel Management
20 Oct 2024 by Rick, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

Posted 7 Aug 2024
It was a clean apartment, and well laid out for our family. Because we were there when it was really hot, it would have been nice to have a fan or two.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Very friendly. Parking could be better but very convient to Heidelberg
Comment from Hotel Management
18 Jul 2024 by Andrea, Hotel Management
Thank you very much for your feedback and your great rating. Please consider that you parked for free, which is really exceptional in a city like Heidelberg!
5 out of 5
by A verified traveler

Posted 29 Apr 2024 on Hotels
Staff were pleasant and helpful. Room was clean and spacious, with full wall of windows and balcony. Would definitely stay again
Comment from Hotel Management
18 Jul 2024 by Andrea, Hotel Management
THANK YOU VERY MUCH for your nice feedback and your great rating! We are happy to read how much you enjoyed your stay and look forward to welcoming you again...
4 out of 5
by A verified traveler

Posted 19 Jul 2019
The instructions on how to register were not clear.
Comment from Hotel Management
1 Aug 2019 by Andy, Hotel Management
The contect on Expedia.com is maintained by Expedia.
5 out of 5
by A verified traveler from Konstanz

Posted 2 Jun 2019
Very nice space, although a little far from the touristy parts of town, but easily accessible with the tram
Comment from Hotel Management
13 Jun 2019 by Andrea, Hotel Management
THANK YOU FOR YOUR GREAT RATING AND YOUR NICE REVIEW!
4 out of 5
by A verified traveler

Comfortable room in a Peaceful area

Posted 21 May 2019 on Hotels
Clean and confortable room in a peaceful area. The hotel is in a residential area just outside of the main city. It’s really quiet so I got a great night’s sleep. That also means there are very few restaurants, cafes or pubs around. One important detail, my room (maybe all rooms?) was in a building a few streets away from the reception desk! There is a self check-in option with a machine, but checkout was only possible at the other building. Staff is very friendly!
Comment from Hotel Management
13 Jun 2019 by Andrea, Hotel Management
Thank you for staying with us and for your nice review!
5 out of 5
by A verified traveler

exelent

Posted 18 Oct 2018 on Hotels
good
Comment from Hotel Management
13 Jun 2019 by Andrea, Hotel Management
THANK YOU FOR YOUR GREAT RATING! You express everything in just a single word! :-)
3 out of 5
by A verified traveler from WV

Posted 28 Aug 2018
The curtain was too small for the already small shower, but that is my only complaint. Overall it was a nice hotel.
Comment from Hotel Management
13 Jun 2019 by Andrea, Hotel Management
Thank you for staying in our Hotel.
5 out of 5
by A verified traveler

Posted 7 Aug 2018 on Hotels
Great room with AC
Comment from Hotel Management
13 Jun 2019 by Petra, Hotel Management
THANK YOU FOR YOUR GREAT RATING! We are happy that you enjoyed your stay with us so much!