Ratings based on 144 Verified Reviews

4.5 out of 5
86% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2020
5 out of 5
by A verified traveler

Posted 12 Aug 2020
Great place with AC and very friendly supportive staff.
5 out of 5
by A verified traveler

Great getaway stay in Heidelberg

Posted 9 Aug 2020 on Hotels
Amazing - staff super friendly, rooftop terrace amazing, comfortable bedroom and cherry on top of the cake is the molton brown toiletries! Super recommend
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2020 on Hotels
5 out of 5
by A verified traveler

***Heidelberg***

Posted 14 Jul 2020 on Hotels
Travelling through the pandemic my stay at the Chester hotel was a very confident experience. The staff where very knowledgeable and decontamination procedures within the hotel where very good. Very big and comfortable room. Very recommended stay if travelling to Heidelberg.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Posted 20 Oct 2019
Comment from Hotel Management
5 Nov 2019 by Hotel Chester Heidelberg, Hotel Management
Lieber Gast, vielen Dank für Ihre tolle Bewertung. Bis zum nächsten Mal im Hotel Chester Heidelberg
5 out of 5
by A verified traveler

Posted 8 Oct 2019 on Hotels
Comment from Hotel Management
5 Nov 2019 by Hotel Chester Heidelberg, Hotel Management
Lieber Gast, Volle Punktzahl! Vielen Dank vom gesamten Team! Bis zum nächsten Mal im Hotel Chester Heidelberg
4 out of 5
by A verified traveler

Posted 29 Sep 2019 on Hotels
good modern hotel clean and efficient.. The room rate was reasonable except 8 euros for parking and then 15 euros for breakfast we went else where at half the price.
Comment from Hotel Management
10 Nov 2019 by Hotel Chester Heidelberg, Hotel Management
Dear Hotelguest, thank you very much for your nice feedback and your stay in our hotel. We would be very pleased if you visit us again in the future. Best regards, Your Hotel Chester Team
5 out of 5
by A verified traveler from WA

Posted 5 Sep 2019
This was an excellent, modern hotel with almost all the facilities a traveller could want. The room was clean and large, the bed was very comfortable, there was a well-equipped gym, and the staff were incredibly friendly and helpful. The bar was great, as was the restaurant for the buffet breakfast. The only minor quibble we had was the lack of a fridge in our room, and coffee-making facilities. Other than that, it was excellent!
Comment from Hotel Management
9 Nov 2019 by Hotel Chester Heidelberg, Hotel Management
Dear Guest, we can only say thank you very much for your lovely Feedback.We wish you all the best and hope to see you soon again. Your Hotel Chester Team
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