Ratings based on 942 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Seattle

Posted 4 Jan 2025
The hotel a five minutes' walk from Terminal 4 departures through an enclosed walkway. Since Terminal 5 was built, the location is less busy, and the room pricing is more reasonable. Standards remain high and there is free transport to and from Terminal 4 from the other terminals.
5 out of 5
by A verified traveler

Posted 4 Jan 2025
Loved the convenience and the luxury of a Hilton. The room did look a little dated, like 70’s or 80’s. clean but outdated. Overall a very good experience though.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
4 out of 5
by A verified traveler

Posted 3 Jan 2025
Good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler from Conroe

Posted 3 Jan 2025
Great location, convenient transportation to airport terminals
5 out of 5
by A verified traveler

Posted 3 Jan 2025
Highly recommend
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Definitely coming back again
Comment from Hotel Management
2 Jan 2025 by Amy, Hotel Management
Thank you Khalid for your review, we are pleased you found our hotel to your liking. Kind regards
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The staff at this hotel are amazing. The only thing is I think for New Year’s Eve they should throw a little something in for their guests - anything little will do. I said happy new year to the cleaner on news day (1st January 2025) she said thank you and didn’t say happy new year back. All said and done though - the reception staff are exceptional and go out of their way and the resturant staff are also exceptional. Tbh I don’t like staying at Hilton hotels I find them to be run day and worn out but this one was nice - I had a delux room
Comment from Hotel Management
2 Jan 2025 by Amy, Hotel Management
A very happy new year to you Miranda and thank you for choosing the Hilton London Heathrow. We are happy to know that overall you enjoyed your time with us. Kind regards