Ratings based on 928 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Dec 2024
I like to room. I feel comfortable at breakfast and the room
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Nice hotel for stayovers around late or early flights. Very friendly helpful staff
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Amy, Hotel Management
Thank you Dean for the top scores, kind regards
3 out of 5
by A verified traveler from Margate

Posted 15 Dec 2024
Poor Wifi, great breakfast. Dated bathroom and things like the lift buttons desperately need a refresh. Friendly staff. I felt the room numbers and in-room light paintings were probably a waste of energy. Why not put up a non-illuminated piece of art?
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you for your review Kathleen, we appreciate your feedback and take your comments on board. We are currently undergoing a lift refurbishment, we have recently completed one and two more to go. We hope you may still consider a future stay with us. Kind regards
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you Alan we appreciate the high scores! Kind regards
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you Neal!
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you for the high rating!
5 out of 5
by A verified traveler

Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you for the top scores, kind regards
3 out of 5
by A verified traveler

Posted 12 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amy, Hotel Management
Thank you for your review Rani, if you wish to discuss any thing further please do get in touch directly. Best regards
5 out of 5
by A verified traveler

Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Amy, Hotel Management
Dear Odell thank you for the 5 out of 5 rating it is most appreciated. Kind regards