Ratings based on 743 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Charged $30 from deposit for using 2 wash rags for hands from pizza. do to not having paper towels in room or in office, for 2 they are only $1.50 wash rags anyway
Comment from Hotel Management
13 Dec 2024 by Kathy, Hotel Management
Dear Craig, I am the manager here, Kathy, and I have no clue what you are talking about. I don't see any extra charge on your account. I do have a phone number on file for you, i will be calling to speak to you regarding this. Thank you, Kathy
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Kathy, Hotel Management
Hello Jessica, well, looks like you want to give us a bad rating because you and your family were asked to leave due to you all infested the room with roaches. (heavily) And you didn't even get out of the room till about 4 pm when check out was at 11 am. You had a 24 hour notice also. Thank you and have a blessed day.
by A verified traveler
Posted 28 Nov 2024
it is quite and no bugs
Comment from Hotel Management
29 Nov 2024 by Hotel Manager , Hotel Management
Dear Jessica,Thank you for your stay. We're glad you found the property quiet and free of any pests. Providing a clean and peaceful environment is very important to us. We hope to welcome you back for another relaxing stay.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear Jessie,Thank you for rating us 4 out of 5! We're pleased you had a positive experience with us and hope we met most of your expectations. Your feedback is invaluable, and we’d love to know how we can make your next stay a perfect 5. Looking forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Nov 2024
The staff there are all very nice and helpful. Thats something i liked and i didnt like the sound of traffic.it does calm down alot during the night so its not that bad.
Comment from Hotel Management
21 Nov 2024 by Kathy, Hotel Management
Jessie, thanks for your kind review. It is always a pleasure having you here. Thank you, Kathy
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Sheila,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
So great. Best hotel ever!
Comment from Hotel Management
18 Nov 2024 by Hotel Manager , Hotel Management
Dear Jessie,Thank you so much for your amazing feedback! We're thrilled to hear you had such a great experience and that you consider us the best hotel ever. It means the world to us, and we can't wait to welcome you back for another fantastic stay!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
It is quite and has a big room plus washer and dryer
Comment from Hotel Management
15 Nov 2024 by Kathy, Hotel Management
Jessica, thank you for your kind review. It is always a pleasure having guests like you and your family. Again thank you. Have a blessed day. Kathy
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Kathy, Hotel Management
Sheldon, thank you for your kind review. Hope to see you again when you visit Heath. Have a blessed Day. Thanks, Kathy
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager , Hotel Management
Dear Franki,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
