Ratings based on 204 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 2 Jan 2025
It is a lovely property with nice touches all around! I only wish I would have been able to stay longer as the beds are on par with the Ritz Carlton SF…best nights sleep in ages!
Comment from Hotel Management
2 Jan 2025 by General Manager - Andrew Gumula, Hotel Management
Victoria, thank you so much for your great review! We're so pleased you slept well. Happy New Year, we hope to see you again soon in 2025!
by A verified traveler
Posted 22 Dec 2024
This is a beautiful place . The rooms are very clean. Our room was particularly noisy. The small refrigerator was loud and seems we were just above the hotel laundry so early in am the closing of the doors below us was like having jolts waking us. Also although beautiful clean rooms the lighting is very dim. Anyone wishing to do any sort of make up had to hope for the best and shaving was just as difficult.
Comment from Hotel Management
24 Dec 2024 by General Manager - Andrew Gumula, Hotel Management
Camile, thank you for your feedback! We're sorry for any noise disruptions you experienced during your time with us. We hope this won't deter you from staying with us in the future.
by A verified traveler
Posted 20 Dec 2024
The property was so cute. The room was comfortable and quiet.
Comment from Hotel Management
20 Dec 2024 by Brook Guest Service Manager , Hotel Management
Thank you for your kind review. We hope to host you again.
by A verified traveler
Posted 15 Dec 2024
The staff was helpful, caring, and fun.
Comment from Hotel Management
17 Dec 2024 by Brook Guest Service Manager , Hotel Management
Joanna, thank you for your kind review. We hope to host you again.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Brook Guest Service Manager , Hotel Management
Thank you for staying at The Lodge at Healdsburg.We appreciate your review and hope to host you again.
by A verified traveler from Kirkland
Posted 9 Dec 2024
Room was clean, the bed was comfortable, the coffee was a significant upgrade from every other Hilton I have ever stayed. The property overall seems like it needs some TLC (cleaning, painting, etc,) Front desk staff were friendly and welcoming. The housekeeping staff were overly concerned confrontational when I was 5 minutes past my check out time. They pounded on the door 3 minutes after my check out time. I spent more time going to the door and telling them I was zipping up my suitcase and being scolded than I was “late”.
Comment from Hotel Management
9 Dec 2024 by Brook Guest Service Manager , Hotel Management
Rena, thank you for staying at The Lodge at Healdsburg. Our coffee, just like our other food and beverage items are all locally sourced. For future stays feel free to reach out to the front desk if you would like a late check out. We appreciate your business and hope to host you again.
by A verified traveler from The Sea Ranch
Posted 8 Dec 2024
Convenient to downtown Healdsburg. Renovations are nice. We got a room with a balcony, fireplace & tub, which was quite enjoyable. Downside is paying extra for parking, considering its location out of town, seems odd. We are repeat customers, so that says something.
Comment from Hotel Management
9 Dec 2024 by Brook Guest Service Manager , Hotel Management
Marilyn, we appreciate your review and look forward to hosting you again. Thank you for staying with us.
by A verified traveler from Newark
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brook Guest Service Manager , Hotel Management
Thank you for your kind review. Hope to host you again soon.
by A verified traveler
Posted 18 Nov 2024
All good, priced fairly.
Comment from Hotel Management
18 Nov 2024 by General Manager - Andrew Gumula, Hotel Management
Thank you for your review, Martin!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by General Manager - Andrew Gumula, Hotel Management
Thank you for your review, Joseph!
