Ratings based on 91 Verified Reviews

3.0 out of 5
84% of guests recommend
3.1 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 31 Aug 2024
The room was reasonably priced and was near to my son and sadly that was the only plus point. Although there was a small fridge and kettle the only socket was an extension lead that was suspended when appliances were plugged in. The bathroom ceiling over the bath was water damaged and gaffa taped up and the grout was stained, and as far as I was concerned should not have guests in until repaired.
1 out of 5
by A verified traveler

Posted 15 Aug 2024
Better suited for the homeless, English breakfast was good
3 out of 5
by A verified traveler

Posted 14 Aug 2024
Staff were very good . The building is old & tired
2 out of 5
by A verified traveler

Posted 7 Aug 2024
The rooms offered were not the rooms you advertised on your site that I thought I had booked. Basement rooms showing signs of damp and also smelling damp.
5 out of 5
by A verified traveler

Posted 31 Jul 2024
A very helpful, thoughtful & friendly lady helped us with our booking throughout, thank you !!
3 out of 5
by A verified traveler

Posted 20 Jul 2024
For the money it's good value. But the property rooms are old fashioned and need a refurb. Very helpful staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024 on Hotels
4 out of 5
by A verified traveler

Posted 6 May 2024
The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.
3 out of 5
by A verified traveler

A one night only stay.

Posted 4 May 2024 on Hotels
Hotel is tired. Room was small with two uncomfortable small single beds. The light switches operated intermittently and buzzed, suggesting at best a loose connection. The bathroom ceiling showed signs of historical leaking from above.