Ratings based on 21 Verified Reviews

2.7 out of 5
64% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Comfortable and nice attendant

Posted 29 Dec 2019 on Hotels
Comfortable and nice people.The hotel is dated but is comfortable. It has a cute bar. It's a bit tucked away in a commercial shopping district but sits next to a canal that adds some charm. Had a great night sleep.
Comment from Hotel Management
30 Dec 2019 by The Team, Hotel Management
Dear guest, thanks for your kind and accurate, to the point review. The canal you are referring to is actually a river called the Rhine ;) Looking forward having you as our guest sometime soon again.
4 out of 5
by A verified traveler

Budget hotel, very friendly

Posted 8 Nov 2019 on Hotels
Old accommodation, but fully functional. Friendly atmosphere and quiet, with excellent WiFi. Lovely view from the balcony, overlooking the river and an old church. The owners were helpful and accommodating, good value for the money. I will use again if in the area.
Comment from Hotel Management
9 Nov 2019 by The Team, The Budget Hotel, Hotel Management
Hello Tony, many thanks for your extensive and positive review. We are glad you appreciated how we designed The Budget Hotel at this location near Leiden and hope we can welcome you as our guest at The Budget Hotel soon again in the near future.
1 out of 5
by A verified traveler

Crap, crap, don’t stay and waste you’re money, tot

Posted 18 Aug 2019 on Hotels
It was the worst ever
3 out of 5
by A verified traveler

Posted 11 Aug 2019 on Hotels
Comment from Hotel Management
12 Aug 2019 by The Team, The Budget Hotel, Hotel Management
Many thanks for your review. We hope to be able to improve your experience for staying at The Budget Hotel with a next visit. Enjoy your further trip. Best regards
3 out of 5
by A verified traveler from Dover

Posted 1 Jul 2019 on Hotels
Comment from Hotel Management
2 Jul 2019 by Planning dpt, Hotel Management
Hello Claire, thanks for your kind review. We hope to see you again sometime @ The Budget Hotel where we can improve on your guest experience and value for money.
3 out of 5
by A verified traveler

Cheap

Posted 30 Mar 2017 on Hotels
The hotel was able to accommodate our late arrive, however we couldn't find anyone to ask for a towel since our room did not come stocked with any. The beds were comfortable, however there were mosquitoes all over our room. The bathroom had mold on the ceiling and the shelf was about to break. This is a cheap hotel and your truly get what you pay for.
Comment from Hotel Management
6 Apr 2017
Dear guests, we are truely sorry to hear you did not find towels in your room on arrival, this is not our standard, they should have been in your room for you to use. Due to your late arrival our reception and servicedesk for this was closed, however there is a 24/7 service number you can call also for these kind of issues or questions. Also items not up to standard in the room can be reported and usualy get fixed on the spot. We hope you will consider us again in the future for you budget stay.
2 out of 5
by A verified traveler

Posted 12 Aug 2019
Extrem altes Mobiliar, Flecken an den Wänden, altes Bad und nicht richtig gereinigt, verschmutzte Fliesen. Balkon musste man sich mit der ganzen oberen Etage teilen (durchgängiger Balkon für mehrere Zimmer), Kühlschrank war im Zimmer nicht vorhanden. Stand aber als Ausstattung dabei. Es war zum Glück nur eine Nacht aber für 69 Euro die Nacht echt unfassbar der Preis.
Comment from Hotel Management
16 Aug 2019 by The Team, Hotel Management
Geehter Gast, es tut uns leit das ihnen ihren Verbleib nicht so gut gefallen hat. Zu dritt zu diesen Preis ist unser Budget Angebot. Sauber soll jedoch alles sein, wir haben leider keinen Bericht von eventuellen Flecken von ihnen beim Checkin oder später am Abend gehört, hätten dies dann sicherlich verhelfen können. Wir hoffen sie haben doch noch eine gut Nacht bei uns gehabt. Herzlichen Gruß, The Team The Budget Hotel
5 out of 5
by A verified traveler

Мне понравился вид на реку.

Posted 10 Aug 2019 on Hotels
Comment from Hotel Management
12 Aug 2019 by The Team, Hotel Management
Many thanks for your kind and positive review. We are glad you appreciated our special budget offer at The Budget Hotel. Best regards, The Team The Budget Hotel
4 out of 5
by A verified traveler

Posted 18 Jun 2019 on Hotels
Comment from Hotel Management
18 Jun 2019 by The Team, Hotel Management
Dear guest, thanks for your feedback and positive review. We are glad you liked the stay at The Budget Hotel and hope to welcome you again sometime in the future. Best regards, The Team The Budget Hotel
2 out of 5
by A verified traveler

Posted 7 Jun 2019 on Hotels
Comment from Hotel Management
8 Jun 2019 by The Team, Hotel Management
Thanks for your review. We woul have appreciated some feedback to improve your next experience at The Budget Hotel.
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