Ratings based on 516 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
the room was advertised on expedia with a hot tub, one of the reasons we paid soo much for this hotel, HOT TUB was broke. Mis advertising is the same as stealing money from people
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for reviewing our hotel. We look forward to seeing you again when you travel back to Hays.
by A verified traveler from Crested Butte
Posted 10 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
We appreciate you choosing to stay with us here at the AmericInn by Wyndham. We are so pleased you found our property so accommodating.
by A verified traveler
Posted 10 Nov 2024
Just average hotel. Decent and clean.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for reviewing our property. We are pleased that you found it clean and decent. We hope to see you on your next trip to Hays.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for reviewing our hotel. We hope you give us another chance to make your stay great on your next trip to Hays.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for staying with us here at the AmericInn by Wyndham Hays. We are so pleased you found our hotel accommodating.
by A verified traveler
Posted 14 Oct 2024
The bathroom was a little dated. Other than that the room was nice and clean.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for reviewing our property. We do have plans to update our bathrooms in the near future. We are so pleased that your room was nice and clean. We look forward to seeing you again on your next trip to Hays.
by A verified traveler
Posted 13 Oct 2024
Side door didnt close which meant safety lock didnt either so anyone could come and go. Some would helpfully shut the door which resulted in it slamming all night long.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for reviewing our property. We have addressed the side door issue and understand how is it was safety issue. We hope you will come back and stay again on your next trip to Hays.
by A verified traveler
Posted 12 Oct 2024
Our room was not very clean. Long black hair in the sink, on the quilt, and in the shower. People upstairs were extremely loud, sounded like a bowling alley. Breakfast was pretty good, although the sweet girl was by herself, doing everything. Ran out of pancake mix, juice, etc. But she was great.
Not a great place for a Wyndham.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. I am sadden to hear that you had issues while staying with us. I have addressed these issues with my team and we are working hard to make improvements. We hope you will give us another chance to make your stay great.
by A verified traveler
Posted 11 Oct 2024
It was perfect for our trip.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Thank you for letting us know that your stay with us was perfect. We do our very best to make sure our guests are taken care of while they are here. We hope to see you on your next trip to Hays.
