Ratings based on 557 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very comfortable and spacious room
Comment from Hotel Management
20 Nov 2024 by Highway Inn Motel, Hotel Management
Thank you Rob for your review. Please come again.
by A verified traveler
Posted 17 Nov 2024
The rooms are excellent but is on a highway and noisy plus charged a different price to what i was quoted
Comment from Hotel Management
17 Nov 2024 by Highway Inn Motel, Hotel Management
Dear Kevin,Thank you for your valuable feedback. As per our system your reservation come through expedia and we charged the same amount as per your online booking quote. Surcharge applied for all cards payment as per display. if you still have any doubt please feel free to contact us. Thank you
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Highway Inn Motel, Hotel Management
Thank you Kate for your valuable feedback.
by A verified traveler
Posted 11 Sep 2024
Our overnight stay was very enjoyable for the above rooms. The room was comfortable, clean & well presented. The receptionist was very pleasant & helpful.
Comment from Hotel Management
11 Sep 2024 by Highway Inn, Hotel Management
Thank you Nick for your valuable feedback, I Glad your have enjoyed your stay in Highway Inn. Please come again. RegardsKulvinder Kaur
by A verified traveler
Posted 28 Aug 2024 on Wotif
i was delayed in getting to the property and they contacted me to ensure they would be open till i got there.
Very friendly staff made me feel welcome
Will stay here again when next in Hay
Comment from Hotel Management
31 Aug 2024 by Highway Inn Motel, Hotel Management
Dear PatrickThank you for your valuable feedback, Please come againKind RegardsKulvinder Kaur
by A verified traveler
Great Motel Great Service
Posted 26 Aug 2024 on HotelsStayed here many times over the years - always good
Comment from Hotel Management
31 Aug 2024 by Highway Inn Motel, Hotel Management
Dear HenkThank you for your valuable feedback, Please come again.RegardsKulvinder Kaur
by A verified traveler
Posted 12 Aug 2024 on Wotif
I was happy with everything about my stay. Staff were very helpful.
Comment from Hotel Management
21 Aug 2024 by Highway Inn Motel, Hotel Management
Thank you for your valuable feedback. RegardsKulvinder Kaur
by A verified traveler
Posted 11 Aug 2024 on Wotif
The gentleman at reception was very pleasant and welcoming. When I opened my room, I could not help but be impressed by the absolute cleanliness of our room. Everything was sparkling, neat tidy and was ‘quality’. I’d stay here again on any future journey.
Comment from Hotel Management
12 Aug 2024 by Highway Inn Motel, Hotel Management
Dear EdnaThank you for your valuable feedback, please come again.RegardsKulvinder Kaur
by A verified traveler
I’d stay here again
Posted 14 Jul 2024 on HotelsFriendly staff, clean and tidy with a great hot shower
Comment from Hotel Management
7 Aug 2024 by Highway Inn Motel, Hotel Management
Thank you Stuart for your valuable feedback. Please come again.RegardKulvinder Kaur
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Highway Inn Motel, Hotel Management
Thank you Ross for your valuable feedback. Please come again.RegardKulvinder Kaur