Ratings based on 1,074 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 21 Nov 2024
Great property in perfect location adjacent to walking path & snorkeling beach. We loved our one-bedroom unit and enjoyed the resorts amenities including pools and restaurants. Well maintained, very clean, friendly staff, wish we could have extended our stay, but not easy to do at a timeshare property like you can at a hotel. That said, we wouldn't hesitate to return, next time for a longer visit. Mahalo!
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Loved the shuttle to whalers village.
Had to request housekeeping service twice during our stay as our room was missed ?
by A verified traveler
Posted 10 Nov 2024
Went on a family vacation, communication with the staff was a bit difficult. Tried to arrange rooms next to family but was told that should have been arranged 1 year ago. Over priced in my opinion..
by A verified traveler from Avondale
Posted 8 Nov 2024
We really enjoyed the property and pool/spa are. Snorkeling was great! Room was nice but didn’t have a light for the toilet, which became a thing. You have to turn on the bathroom light to get the toilet light on. That lead to waking up unnecessarily if you forgot to close the bathtub doors. Also, the food was awful. We had to leave the resort to eat which was a big bummer.
by A verified traveler
Posted 8 Nov 2024
Great room for a young family with need of a kitchen, washer/dryer, etc. the property was beautiful, great pool & amenities for kids, the beach was beautiful, basic snorkelling in front of the property
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 17 Oct 2024
We thought the property was lovely, but we oaid for a ocean view and when we got there they tried to put us in a room looking over the parking lot due to an owner coming in, but did not want to refund the difference. They gave us a 250.00 resort credit which did not even cover the tesort tax.
by A verified traveler
Posted 12 Oct 2024
Good location and ambience
by A verified traveler
Posted 30 Sep 2024
This has been our Hotel of choice for over 10 years! There’s 2 Huge Westin Resort Property’s next to other!
Love the beautifully kept property and the restaurant.. Fish Tacos are the Best! Breakfast choices are great and very filling!
Resort Bus Transportation to Shopping on the Resort and to the local Shopping Centers are great .. Safeway Starbucks Clothing Stores,Walgreens and eateries.
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