Ratings based on 558 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Great weekend stay. The pool was the perfect for small children. Very enjoyable.
Comment from Hotel Management
21 Nov 2024 by Mischelle, Hotel Management
It's always exciting to see children enjoying the pool. Thank you for rating our property a 5 out of 5.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Mischelle, Hotel Management
Thank you Jill for telling us about your stay!
by A verified traveler
Posted 5 Nov 2024
We had our dog with us and they were very accommodating even tjough we had not been placed in a pet room. My only complaint was that the bed was very uncomfortable and sunk in toward the middle.
Comment from Hotel Management
5 Nov 2024 by Mischelle, Hotel Management
Thank you Tammy! We will replace that mattress ASAP. Thank you for staying with us.
by A verified traveler
Posted 30 Sep 2024
Awesome pool
Comment from Hotel Management
1 Oct 2024 by Mischelle, Hotel Management
Thank you for the 5 out of 5 rating. We are pleased you enjoyed the pool.
by A verified traveler
Posted 28 Sep 2024
My only complaint about the room was that our air conditioning was not working very well, so it was very warm in our room.
Comment from Hotel Management
1 Oct 2024 by Mischelle, Hotel Management
We're saddened to hear the air conditioner wasn't working. We will take care of this ASAP. Thank you for staying with us Tammy!
by A verified traveler
Posted 25 Sep 2024
The bed was on a weird platform that sounded like cardboard.
Comment from Hotel Management
27 Sep 2024 by Mischelle, Hotel Management
Hello Larry. I'm very pleased you let us know about our new brand standard bed frames. I will pass along your feed back. We want our guests stay to be wonderful.
by A verified traveler
Posted 17 Sep 2024
Very nice and homely
Comment from Hotel Management
27 Sep 2024 by Mischelle, Hotel Management
Thank you for your comments. This helps us ensure all guests have a wonderful stay.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Mischelle, Hotel Management
Oh no Kristine. I'm saddened your stay was rated a 2. Please know we want your stay to not be only great but wonderful! We are doing everything we can to take great care of our guests.
by A verified traveler
Posted 2 Sep 2024
We booked this for the pool and found out at check in that it and the hot tub were closed for repair. The tv in the room had broken speakers or something wrong so the sound was loud and hard to clearly hear. We told the front desk and they said that they were having problems with a lot of the them. Friendly staff and clean though.
Comment from Hotel Management
5 Sep 2024 by Mischelle, Hotel Management
We apologize for the pool/spa being closed. The Havre city water supply broke undergound and the pool floor had to be dug thru to fix it. I do wish We knew about the TV prior to your stay. Maintenance hasn't addressed this situation before
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Mischelle, Hotel Management
Thank you James for taking time to tell us about your stay.
