Ratings based on 564 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Dirty, not worth the price
Comment from Hotel Management
9 Nov 2024 by Ella , Hotel Management
We are so sorry that we did not meet or exceed your expectations we always try to make each guest experience a great one. Please know that we are looking into your concerns and working to correct them. Thank you for staying with us.
by A verified traveler
Posted 28 Oct 2024
The people there are wonderful. I should learn their names, but the woman who takes care of breakfast, the women who checked us in and fixed all the problems expedia caused are quite honestly, some of the best people you'll meet. We try to stay there every time we go down to see our son.
Comment from Hotel Management
31 Oct 2024 by Ella, Hotel Management
We are so glad that we were able to made your stay an enjoyable one. We are very proud of our staff and the attention that they show to our guest and it is always great to hear from guest that they have helped. We really want to thank you for taking the time to let us know and we look forward to welcoming you back again. You will notice a lot of changes in the lobby and the rooms on your next visit.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Ella, Hotel Management
Thank you for the great review! We are so glad that you enjoyed your stay with us and we look forward to welcoming you again. Have a safe and healthy holiday season.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Ella, Hotel Management
Thank you for staying with us and we hope to see you again.
by A verified traveler
Posted 29 Sep 2024
Everything convenient and clean
Comment from Hotel Management
2 Oct 2024 by Ella, Hotel Management
Thank you for taking the time to let us know that you enjoyed your stay with us. We are so glad that we were able to make things pleasant and clean for you. We are looking forward to welcomingyou back.
by A verified traveler
Posted 23 Sep 2024
Noises from 2nd floor ( people walking ) and hearing a woman in her conversation most of the night while on her phone. Couldn't tell if she was in her room or the hallway. Most annoying!
The service overal was excellent and the staff were very professional & courteous. Enjoyed thebreakfast. One of the best we've ever had.
Would recommend this place highly.
Comment from Hotel Management
23 Sep 2024 by Ella, Hotel Management
Thank you for your great review. I am sorry that you were annoyed by someone talking during the night, I know that is not what you were expecting. I am glad that you found the service to be good and our staff to be welcoming. I am also glad that you enjoyed our breakfast because that is the best way to start out your day. I look forward to welcoming you back.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Ella, Hotel Management
Michael,We are sorry that your stay was not what you expected and want you to know that we are working on doing the best we can. Please know that we are just starting with a remodel. We hope that you will come back and let us show you the improvements
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Ella, Hotel Management
We are sorry that we did not meet your expectations and hope that you will let us know how we could have made it a better stay.
by A verified traveler
Posted 15 Sep 2024
The only problem was a dumpster sitting out front.
Comment from Hotel Management
21 Sep 2024 by Ella, Hotel Management
We are sorry about the dumpster that was in front of the hotel, we needed it for work that we were having done on the roof. It is now gone but we are sorry for the inconvenience during your stay.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Ella, Hotel Management
We are sorry that we did not meet your expectations.
