Ratings based on 107 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 29 May 2024 on Hotels
The overall hosts been so kind and generous and I would recommend it to everyone
Super safe and clean
Comment from Hotel Management
29 May 2024 by Rev, Hotel Management
Gracias por su estancia maravillosa.Vuelvan pronto
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Rev, Hotel Management
Estancia única con huéspedes excepcionales.Gracias por tanto
by A verified traveler
Posted 21 Apr 2024
We stayed one night in Havana. The ladies managing the property could not be more helpful. The location is perfect for walking to all the main sites. The room was clean and we slept well. Thank you Tania :)
Comment from Hotel Management
22 Apr 2024 by Rev, Hotel Management
Muchas gracias a ustedes.Una estancia maravillosa, fue un gusto atenderlos y ayudarlos ante cualquier inquietud. Organizados y amables Excelentes!!!
by A verified traveler from Cochrane
Posted 10 Apr 2024
Great hotel in old havana. Tania and the staff are fantastic. Very accomodating and helped with coordination of our old car tour and return taxi to varadero. Highly recommend this hotel
Comment from Hotel Management
11 Apr 2024 by Rev, Hotel Management
Gracias por ser tan excelentes personas. Huéspedes maravillosos que sin duda nos diera un gran placer volver a recibirlos.Aquí tienen un hogar.
by A verified traveler
Posted 7 Apr 2024
Friendly and attentive staff, tasty breakfast, nice design of the property.
Recommendations for improvement:
- fix shower head (leaking heavily)
- check how to protect privacy of the guests (if guests turn on the light inside the room people outside can see through the windows)
Comment from Hotel Management
3 May 2024 by Rev, Hotel Management
Muchas gracias, seguiremos sus recomendaciones para seguir mejorando.Serán bienvenidos siempre
by A verified traveler
Posted 3 Apr 2024
It’s a small place close to food and shopping. Good for tourist if you want to walk to places. The staff Odalis, Kimani, Jackie, Tania, Jorge, and Michael all made our stay comfortable and safe.
Comment from Hotel Management
4 Apr 2024 by Rev, Hotel Management
Para nosotros fue realmente una experiencia muy placentera tenerlos en nuestro lugar, que ya es suyo. Gracias por ser unos huéspedes fantásticos.Vuelvan pronto.Con cariño, el equipo de Rev
by A verified traveler
Posted 27 Mar 2024
The location is very convenient to so many different options for restaurants, bars and shops. It is also close to a few museums that are quite beautiful.
Comment from Hotel Management
4 Apr 2024 by Rev, Hotel Management
Fueron unos huéspedes espléndidos! Amables y disciplinados.Disfrutamos mucho tenerlos en casa y ayudarle a que su estancia fuera placentera.Gracias por tantoCon cariño, el equipo de Rev
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Rev, Hotel Management
Gracias. Seguimos mejorando y esforzándonos por obtener comentarios como el suyo. Gracias por ser un huésped maravilloso.
by A verified traveler
Posted 9 Jan 2024
This is an amazing property at the heart of Old Havana and it is perfect if you want to be close to the best restaurants, squares and museums in the city! The staff is exemplary from beginning to end and they made my stay even better! Maikol, Lissy
Jorgito and Jackie were amazing and made me feel like I was part of the family, so for that I am very thankful and will always remember them warmly! This is one of the best casa particulares in the city so I highly recommend it! ⭐️⭐️⭐️⭐️⭐️
