Ratings based on 29 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Tony was great- personable, dedicated- a real problem solver. Location is great- near several hiistorical sites anbd a short walk to the Parque and Inglaterra. No hassles about bringing friends to your room.
Comment from Hotel Management
30 May 2024 by tony, Hotel Management
This gentleman was very gentil and communicative and we were able to have a very good rapport for communication work greatly. His question about cuba and history of the country and his genuine interest for learning our way of living we explained to the best of our ability from the viewpoint of the regular cuban citizen. We wish he returns to us someday and get updated as most important things developped. Thank you very much for your appreciation.
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
1 May 2024 by Yani, Hotel Management
Buenas noches señor Mohammed es todo un placer que reservaras con nosotros esperemos poder tenerlo en casa.
by A verified traveler
Posted 4 Jan 2024
Tony and his family extended to me hospitality and generosity like i have never encountered, extremely helpful and caring and did everything possible to make my stay as memorable as possible.
Incredible family, i would absolutely reccommend to anybody visiting Havana.
Amazing breakfasts prepared by his wife, and such a nice atmosphere, spent my evenings on the rooftop with Tony enjoying a nice cuban cigar and cognac.
They made my trip.
Comment from Hotel Management
9 Jan 2024 by Yani, Hotel Management
Es todo un placer señor Cole tenerlo en casa , hacemos todo lo posible para que su estancia sea lo mejor posible y como siempre damos lo mejor de nosotros para mantener una buena comunicación y haci poder ayudar en todo lo que necesiten para que su estancia sea lo mejor posible . Espero tenerlo nuevamente con nosotros en casa.Esta es la respuesta del servidor remoto:550 5.1.1 Requested action not taken: mailbox unavailable---------- Forwarded message ----------From: Yanileysi Jimenes Lopez yanileysijimenes@gmail.comTo: Lodging Partner Services noreply@expediapartnercentral.comCc: Bcc: Date: Sun, 7 Jan 2024 19:55:30 -0500Subject: Re: You have a new review----- Message truncated -----
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
6 Jan 2024 by Tony, Hotel Management
We love to thank this approval for our everyday manner of relating to each and every guest visiting and staying in our house. It helps a great deal when we are able to communicate and listen carefully to our living guest.All in all, we are also very grateful to share quality time sitting around the built bar on the terrace of our house witnesssed by the Stars and open air atmosphere. Thank you so much and return soon.
by A verified traveler
Posted 10 Apr 2023
This place is in a residential area not far to walk to the old quarter. Within a few blocks the side street is pedestrian only all the way to the main tourist sites. I walked in the evening with no troubles at all. Yani and Toni are lovely and will do anything they can to make your time in Cuba smooth and easy. The room has a shared bathroom and some shared areas such as kitchen, sitting area but mostly it was quite private. The room had towels, a tv, aircon, a small fridge and wifi included, although wifi in cuba is slow and spotty. The main draw here is the people. It’s definitely recommend that you stay here especially if it’s your first visit and the beginning of your trip.
Comment from Hotel Management
12 Apr 2023 by Yani, Hotel Management
We are really very happy with Mr.Jack for we have been able from the very beginning to communicate openly and straighforward. We understantood very easily and were able to collaborate alongside every town he visited in the Island. We provided best accomodation and prices all along and he agreed the people value were super.
by A verified traveler
My 15 days at Lealtad 407 Yani
Posted 27 Feb 2023 on HotelsIt was great to spend 15 days from January 17th to January 31st at Lealtad 407 Yani in Centro Havana Cuba. The Hotel was a great one. Tony and Yani were good people to me and to my 7year-old Son. They were very kind. The room was cleaned. Internet ok. Havana is a nice place to visit and when you visit it with Lealtad 407 Yani in Centro Havana, you won’t regret your staying. I had visited a lot of touristic sites in Centro Havana and Havana Vieja. They are close to Lealtad 407 Yani. I didn’t spend too much for the hotel and for my visiting sites. Come and enjoy your time too!
Comment from Hotel Management
27 Feb 2023 by Tony, Hotel Management
Thank you very much for your approval and value of our dedicated way of attending our guess. We provide our best effort to be of good assistance to our Visitors thus they enjoy their staying to the fullest. Our visitors are like our beloved family and we provide information or make arrangements for traveling to nearby cities or province. Despite the low and intermitent wifi conectivity to WiFi we always manage to facilitate it to our guests.
by A verified traveler
Posted 19 Feb 2023 on Hotels
Comment from Hotel Management
21 Feb 2023 by Tony., Hotel Management
El Senor no le gusto subir la escalera y no le gusto el dormitorio. La habitacion no ha cambiado ni los servicios o trato que ofrecemos a nuestros queridos huespedes. Supongo que es una situacion sugestiva reflejada y proyectada sobre nuestro humilde hostal. Acertamos su evaluacion y lo respetamos por su decision. Siempre hay personas que actuan de forma muy personal y sin comunicacion entre nosotros es dificil precisar la razon del malestar.
by A verified traveler
Posted 10 Jan 2023 on Hotels
Toni and Yani treat me like family when I stay
Comment from Hotel Management
25 Jan 2023 by Tony, Hotel Management
Thank you ver much. You were a great personas to relate and to speak with. Come back again.
by A verified traveler
Why toni is the best host
Posted 5 Dec 2022 on HotelsIt was by far the most beautiful stay, Toni is the best. Breakfast was great, miley was such an amazing host. They showed me around and the whole family was just amazing
Comment from Hotel Management
14 Dec 2022 by Tony, Hotel Management
This gentleman was a very assertive person and communicative. Together we find solution to those things he was interested into and we facilitate to the best interest of his every single details he needed. No doubt, we wish to share great quality time with him again such as drinking mojitos and cuba libre in our bar in the open sky terrace and chatting a bit about basically everything. In one world, a generous great person to be around.
by A verified traveler
Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by tony, Hotel Management
Thank you very much for your acceptance and appreciation of our manner of relating to our beloved guests visiting our humble hostal.
You were also a very nice and generous person and we would love to cherish your staying here again.
