Ratings based on 31 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hotel Claxon Reception Team, Hotel Management
Thank you for sharing your experience with us on Expedia. We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the near future.Best regards,
by A verified traveler
Posted 23 Jul 2024
Beautiful place to stay!!! Music excellent!!!!people friendly!!!!
Comment from Hotel Management
24 Jul 2024 by Erika Kalmar, Hotel Management
We are very grateful for your wonderful words. It was an honor to have hosted you and your family in our hotel. We look forward to seeing you soon. Best regards
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Miguel, Hotel Management
Muchas gracias Sr. Miguel por su puntuación. Fue todo un honor hospedarlo en nuestro Hotel. Espero podamos atenderle nuevamente muy pronto. Saludos.
by A verified traveler
Posted 2 Jul 2024
My wife and I just spent 5 amazing nights at the Claxon Hotel Boutique. This hotel is so beautiful and charismatic. It's modern and has charming cuban colonial vibes. We loved it !! The staff was phenomenal, incredibly professional and went above and beyond for us. Special thanks to Andres and Cinthia at the front desk for their extreme kindness and giving special attention to every detail in order to make our stay comfortable and pleasant. They offered great suggestions and helped us with our restaurants/taxis reservations! The rooms are perfectly designed, extremely clean and have very comfortable beds !! The on-site restaurant, Fangio Habana, is fabulous and offers great live music daily ! Breakfast on the terrace was a daily treat ! The food is simply delicious... The hotel is located in Vedado which is a beautiful and peaceful neighborhood of Havana, just a few minutes outside of the Old Havana ! We will definitely be back. Highly recommend without any hesitations. Thank you everyone for making us feel so welcomed !!
Comment from Hotel Management
3 Jul 2024 by Claxon Reception Team, Hotel Management
Thank you so much Marie for this 5-star review, although Andres wrote you already, the rest of the team wanted to show you our appreciation as well. We are greatful for you being a customer and helping to share the word about us. We’re here for you anytime.
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
12 May 2024 by Marcel, Hotel Management
Muchas Gracias Sr. Marcel por su calificación, estamos sumamente agradecidos de que decidiera pasar su estancia con nosotros. Esperamos verlo muy pronto. Saludos.
by A verified traveler from Sarasota
Posted 10 Apr 2024
Great boutique hotel.
Comment from Hotel Management
11 Apr 2024 by Eugene, Hotel Management
Thank you Mr. Eugene for your comment. We are truly honoured to host you at our Hotel and we hope to see you again very soon. Have a nice day!
by A verified traveler
Posted 10 Apr 2024
Loved it
Comment from Hotel Management
10 Apr 2024 by Claxon Hotel, Hotel Management
Thank you vanesa it has been a pleasure to have you as a guest and we appreciate your feedback. we hope to see you soon and enjoy your pleasant stay once again. Kind regards from the claxon hotel team.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by N, Hotel Management
Dear Nicole, we are deeply grateful for your help in referencing us through your rating, it helps us a lot to make our quality service known and to recognize the steps we are taking. We hope you will come back to us very soon.
by A verified traveler
Posted 19 Dec 2023
I have nothing to say but great things about this hotel and its lovely staff. From the moment we arrived everyone was very accommodating and the welcome drink was fantastic. They will do whatever it takes to make your trip a great experience and always have a smile on their faces and are happy to give recommendations. Will be coming back!
Comment from Hotel Management
19 Dec 2023 by Claxon Hotel, Hotel Management
Thank you Ms. Monica for your beautiful review, it was a true pleasure having you here with us, we hope to see you again very soon!. Thanks again.
by A verified traveler
Nice heritage building
Posted 16 Dec 2023 on HotelsComment from Hotel Management
17 Dec 2023 by Claxon Boutique Hotel , Hotel Management
Thank you for taking the time to share your impressions of your recent stay with us. We genuinely noticed in your score that your experience did not align with the high standards we aim to provide, regarding our helpful staff. We always strive to improve, and your feedback is an essential part of that process. We really appreciate your suggestions, we will take it into account to keep improving our services. We remain at your disposal. Warm Regards!!
