Ratings based on 16 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2023
the owners are wonderful people, they help you with everything you need, I felt very comfortable with them. thank you very much!
Comment from Hotel Management
23 Nov 2023 by Casa Caridad , Hotel Management
Thanks for your comment Csaba! We appreciate it so much! Hope see you again in La Habana!!Hugs
by A verified traveler
Posted 31 May 2023
Good
Comment from Hotel Management
31 May 2023 by Casa caridad , Hotel Management
Thanks a lot for your comment!
by A verified traveler
Posted 30 May 2022 on Orbitz
Property was as listed, the couple that takes care of the house are very pleasant and always helping with sugestións. Lili and rey cooked breakfast exactly the way I wanted it. Everyday there was fresh fruit cocktails in the refrigerator. Bottled water when nobody in cuba had it. Very pleased with the accommodations. Very attentive. And air conditioning worked perfectly. Little tiring 4th floor. But thats how all cuba is nobody has elevators. Well exept if you stay at a high rise hotel. We had no problem with it at all.
Comment from Hotel Management
30 May 2022 by Lily and Rey, Hotel Management
Thanks a lot for your comment Jaime!
We appreciate so much and thanks a lot for enjoy our apartment and be a wonderful guest!!!
Hope see you again in La Habana
by A verified traveler
Will visit again in the future
Posted 29 Mar 2020 on HotelsThis location is close to downtown. You can walk to the malecon or to the paseo within a few blocks. Stores are less than a block from the location. Great cuban food spot down the street.
Comment from Hotel Management
31 Mar 2020 by Neki, Hotel Management
Thanks so much for your comment, hope see you again in La Habana!! Big hug
by A verified traveler
Posted 16 Mar 2020
Great couple that is taking care of the business and the room had all the facilities. However, the owner was never there and the couple also didn't live there, so when I had problems booking a tour and there was NO water at all on Saturday night (!!!) I had no one to turn to. I had to go to bed without any access to water and therefore no shower... This made the experience not great. Therefore the suggestion to the owner to make sure the visitor always has access to someone for problems/questions. For the rest, I had no problems and it was an okay room for an okay price in a good area.
Comment from Hotel Management
18 Mar 2020 by Nekii, Hotel Management
Hi guest!!
I'm so sorry about the problem with water but we always give you a phone for call if you have some problems with this,we always tell you to call us any time because the person who takes care of the house live 10 minutes from the apartment.
In Cuba the water system are old and rudimentary and if give problems we go running to fix it!! I apologize so much and hope that with out this percance everything was ok in home!! Kind regards And hope you enjoy La Habana
by A verified traveler
Posted 14 Feb 2020
Just 5 mins walk from the main concourse which runs from the capitol building to the sea.
Host arrived late to meet me but neighbours helped me out to call them. Would need to speak Spanish as no English spoken.
Very friendly and helpful when they arrived. Great self contained room with shower plus communal kitchen.
Very good price and would recommend
Comment from Hotel Management
14 Feb 2020 by Nekane, Hotel Management
Thanks a lot for you’re comments!! We appreciate a lot!! Big kiss
by A verified traveler
Posted 29 Nov 2023
Great accomodation and really nice hosts.
by A verified traveler
Posted 22 Mar 2023 on Hotels
by A verified traveler
Posted 25 Oct 2022 on Hotels
Comment from Hotel Management
26 Oct 2022 by Miguel, Hotel Management
Gracias por la puntuación Miguel!!Un saludo
by A verified traveler
Posted 6 Aug 2022 on Hotels
