Ratings based on 66 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
Great host and great location. Loved the outdoor breakfast area
Comment from Hotel Management
8 Oct 2024 by casagiraldilla , Hotel Management
A pleasure meeting you!
by A verified traveler
Posted 25 Jul 2024
Good location and services, staff were helpful.
Comment from Hotel Management
29 Jul 2024 by casagiraldilla, Hotel Management
Good to know about you and that everything went well at home.
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
29 Jul 2024 by casagiraldilla, Hotel Management
Thanks for the feedback. We would have appreciated a little detail.
by A verified traveler
Posted 13 Jun 2024
Amazing accommodations in the heart of Havana. Close to everything. Alvicent (Al) and Carmen and staff went above and beyond to make our stay memorable. Rooms were well appointed with all you need and kept clean. The Aircon worked very well and we slept very well. If you’re a light sleeper, I recommend earplugs for the lively noises coming from the street. The bed and pillows were comfortable and they changed linens every few days. They also offer very strong Cuban coffee to start your day and an amazing breakfast if you like to start your day this way. They also helped with transportation and very honest. We also felt extremely safe and well looked after. We loved the roofdeck and starting and ending our days there. We felt at home. We will definitely be back!! 🥰❤️
Comment from Hotel Management
14 Jun 2024 by casagiraldilla, Hotel Management
Dear Amy and Fabio, what a lovely and detail review! Definitely we had a good chemistry even before the visit and we are all missing you both. Is a shame that Expedia do not implement the guest review...you are the best ones! Receive a big hug from us and see you next time.
by A verified traveler
Havana stay
Posted 29 Apr 2024 on HotelsThe room had real character, host was friendly and welcoming .
Its in a good location in the heart of downtown so all the stŕeet noises are heard late at night and early morning. I personally liked looking from the shuttered windows overlooking a narrow busy street. A simple breakfast is on a top terrace..fruit, eggs.bread and juice and somebody is on call in the house to let you in late at night.The wifi doesnt always work but the rooms are clean and comfortable. I would highly recommend
Comment from Hotel Management
29 Apr 2024 by casagiraldilla, Hotel Management
Grateful for the comment. (at sea, we assume, ). We hope that your trip continues well and see you in another visit with more time!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by casagiraldilla, Hotel Management
Short stay but really nice. Comeback for more!
by A verified traveler
Posted 11 Apr 2024 on Hotels
Comment from Hotel Management
12 Apr 2024 by casagiraldilla, Hotel Management
We send the best wishes!
by A verified traveler
Posted 28 Feb 2024
My partner and I stayed at Casa Giraldilla when visiting Havana recently. The host Al was great - very friendly, knowledgeable and extremely helpful, going above and beyond to ensure we enjoyed our stay and assisting with our transportation arrangements at the end. Betsy made us a lovely breakfast with fresh produce and friendly service. The room was charming and full of character - like Old Havana itself! Would definitely recommend Casa Giraldilla for anyone looking for a comfortable stay in a convenient location in a great city.
Comment from Hotel Management
28 Feb 2024 by casagiraldilla, Hotel Management
It was a pleasure for us to have your visit. We hope you repeat it on some other occasion. You are always welcome. All the team wish you well!
by A verified traveler
Posted 7 Jan 2024 on Orbitz
The property has good location, within walking distance of all the attractions in Old Havana. Al is very friendly and helpfully. It's just that the room cleanness can be improved.
Comment from Hotel Management
8 Jan 2024 by casagiraldilla, Hotel Management
Dear Ming, we enjoyed your visit and appreciate your feedback. Just remembering that those 2 days you stayed with us, were rainy all the time... directly attacking the cleaning, as we have several open and guest'sharing areas.
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
28 Dec 2023 by casagiraldilla, Hotel Management
Dear John, we dont understand your rate. During the stay you transmited us who you felt at home, and also in the talkings that were so familars. That make us think that is a tipyng mistake. We wish you the best. Regards and Happy New Year!
