Ratings based on 500 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from La Place
Posted 23 Oct 2024
Ok room.
Comment from Hotel Management
24 Oct 2024 by Jay, Hotel Management
Thank you Rosalyn for your valuable time to review my motel. I appreciate that you liked my motel. Hope you will come again to stay with us whenever you will in Hattiesburg.Thanks,
by A verified traveler
Posted 8 Oct 2024
Ms. Dot made the entire process a pleasant experience.
Comment from Hotel Management
8 Oct 2024 by Jay, Hotel Management
Thank you very much Ms. Dodd for your excellent review.
by A verified traveler
Posted 1 Sep 2024
Broken toilet bowl, dirty carpets, rust on applicances, non working microwave just to mention the few… unpleasant smell
Comment from Hotel Management
2 Sep 2024 by Jay, Hotel Management
I am sorry for your dissatisfaction. I don't know what was the problem with your reservation. You didn't tell any thing about this during check in time. Expedia agent called at motel and requested to change room type to non smoking. Front desk told that we sold out for non smoking, otherwise we happily change room type. Agent told desk clerk that guest made reservation for two rooms two double bed smoking rooms. When you received confirmation email from Expedia you should have to verified all info.Any thing wrong you should have to contact them. We can't change any thing in the reservation even check in and check out date. Also only Expedia can cancel pre paid reservation. Your cancelation policy was passed by 4pm one day before your arrival date. You said about dirty bathroom, smells and broken toilet. This also during your stay you didn't complained at the desk. In your both the rooms nothing found wrong.You stayed whole night, used bathroom and toilet. I also checked nothing was broken. You moved my beds in room 210 all the way to the wall. Why? you supposed not to move any furniture. If you moved then before checked out you should have to put back at original place.So I don't know what the reason you put negative review? I confirmed with Expedia customer agent and she said that you made for smoking rooms.Again I am sorry.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Jay, Hotel Management
Thank you Sheniell for your excellent score.Hope you will come back whenever you will be in our town.
by A verified traveler
Posted 2 Aug 2024
Nice place to stay, friendly staff, thank you!
Comment from Hotel Management
2 Aug 2024 by Jay, Hotel Management
Thanks Elvira for giving excellent score.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Jay, Hotel Management
Thank you very much Dharyl for review my motel and giving excellent score.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Jay, Hotel Management
Dear Mike,I apologize for your inconvenience and dissatisfaction of your stay. Your reservation was for two bed smoking room. You thought it was a non smoking room. Ms. Guillory, Laura made your reservation. When you came for checked in we were sold out because of game. So front desk was able to change to non smoking room. When guest made a reservation through 3rd party, if requested room type not available, 3rd party made reservation for what room type available.This is the way they do business. If we have requested room type available at the time of check in front desk happily satisfy guest's request. As we were sold out front desk couldn't satisfied you.I am so sorry for this.Thanks,
by A verified traveler
Posted 20 Jul 2024
No bad
Comment from Hotel Management
22 Jul 2024 by jay, Hotel Management
Thanks Mr.Stewart, Daniel for your time to review my motel by giving good score.Hope you will be come back to see us when you will be in our town.Thanks,
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by jay, Hotel Management
Thank you very much Ngoc for giving excellent score.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by jay, Hotel Management
Thank you very much Daniel for your time for your review and giving score 8/10.
