Ratings based on 409 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Rude staff.
Dirty facility.
Lots of deferred maintenance.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 3 Nov 2024
The lady at the front desk talked on her cell phone throughout the check in. Keys didn’t work so had to go back to the desk. Remote had no batteries. Coffee machine did not work. Shower curtain was coming off the wall so we had to hold the curtain closed while in the shower. Tub would not drain with an open plug so I was ankle deep in water. I’m not sure when the halls were last vacuumed (2012?) and the elevator is full of trash. The parking lot is almost empty so it’s not like they are overwhelmed with guests here.
by A verified traveler
Posted 27 Oct 2024
Price
by A verified traveler
Posted 20 Oct 2024
Everything was nice. It was quiet and breakfast was BOMB.
by A verified traveler
Posted 19 Oct 2024
It was not a good place to stay
by A verified traveler
Posted 14 Oct 2024
Probably will not return , although price was great
by A verified traveler
Posted 26 Aug 2024
To start off, the address on the property was incorrect. When I put it in my gps, it took me to planet fitness. I called the number listed, the staff answered and immediately hung up. I called 6 more times, no one answered. I finally just clicked "get directions" on my reservations and it took me to the area, but the 6511 address listed is incorrect. The whole hotel smelled disgusting. The sink in the hotel room was barely attached. The shower head was horrible. No water pressure, barely worked. Overall it was not a pleasant stay.
Comment from Hotel Management
23 Sep 2024 by A Patel, Hotel Management
i am so sorry about that
by A verified traveler
Going down
Posted 22 Jul 2024 on HotelsI have been staying at Quality Inn and Suites in Hattiesburg, MS every time I come at least 4 to 6 times a year. The hotel has been going down. A few problems room smelled like smoke, tv didn't work, shower was horrible. That was the last time
Comment from Hotel Management
23 Sep 2024 by A Patel, Hotel Management
i am so sorry about that
by A verified traveler
Posted 22 Jul 2024
Didn't like the way the room was looking.
Comment from Hotel Management
23 Sep 2024 by A Patel, Hotel Management
i am so sorry about that
