Ratings based on 242 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
What a beautiful area! We stopped here on our way to Quebec, and now we plan to stop back just to visit North Hatley. The host was very friendly and helpful, and the grounds and the hotel are beautiful. Carol made me a special breakfast just to suit my dietary needs, and it was delicious. There was a nice sitting area outside our room, which was very cozy. It might have been just a tad larger,
but overall, it was a wonderful stay and we would definitely come back again!
by A verified traveler
So nurturing!
Posted 20 Aug 2024 on HotelsSo many kinds of comfort at this lovely inn! The hot tub and cool-tub, the elaborate cooked breakfasts, all the cozy common spaces and the comfy bed...When we arrived late, soaking wet and stressed from driving in a big rain storm, Carol helped us order dinner to be delivered, set a table for us and made us tea - above and beyond. A very special place.
by A verified traveler
Posted 9 Aug 2024
The owners made us feel like family without the work maintaining the property. Breakfast was well planned and delicious. Great experience.
by A verified traveler
Posted 18 Jul 2024
Unfortunately, we had a terrible experience with this place and its owner. We had booked a nice room for 1 night as we wanted to visit the Eastern Townships and this place looked good based on the photos.
We arrived at the hotel (which is on an isolated road) at around 3:20 PM and it was totally deserted. There was no car or anyone to be found. Rang the office bell a few times, called them a few times but no answer. We waited for about 20 mins and then left as it seemed very weird that no one was there even though their office hours are advertised as 7:30 am to 8 pm on Expedia (where we booked from). Also, it was raining and we were tired from our journey and had to use the rest rooms.
Since there was nothing nearby, we just went to Sherbrooke for a known hotel chain and messaged the hotel via Expedia to cancel our reservation as no one was there at the hotel. Next morning, I noticed a full charge on my credit card and when I called the hotel, owner kept saying that check in time starts at 4 pm and if I had read the policy. These are usual check in times at most places and this does not mean that there should be no one at all at the hotel if someone arrives just before check in time. Anyways, the owner has put all the blame on us and is not ready to refund even a partial amount, which we find very unreasonable.
Anyways, pls go at your own risk as this is the first time I have had to deal with such a situation. Just wanted to share the experience.
by A verified traveler
Posted 28 Jun 2024
Lovely house in rural setting. Great breakfast and helpful friendly owners.
by A verified traveler
Posted 21 Jun 2024
Owner very nice and congenial,surroundings
Very r estfull and we’ll kept
by A verified traveler
Posted 22 May 2024
Excellent breakfast, excellent service. The host was very good in making us feel comfortable. The premium room and all the common areas are very charming. I'd definitely go back!
by A verified traveler
Posted 19 May 2024
Great breakfast!
by A verified traveler
Very good experience
Posted 9 Apr 2024 on HotelsVery good stay. Room was excellent included a wood burning fireplace. Owners were very nice and accommodating. I would recommend this property.
by A verified traveler
Posted 2 Oct 2023
Very friendly, helpful. Great breakfasts
