Ratings based on 412 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Would stay again! Phenomenal staff, had a great stay.
Comment from Hotel Management
4 Oct 2024 by Gail, Hotel Management
Thanks for the great review and we agree, we have the best staff!
by A verified traveler from Fairfax
Posted 16 Sep 2024
Beautiful New England inn set on old mill and factory, perfectly restored. Our room # had outstanding view of stream and waterfall. Cafe offer great morning breakfast options. A great place for a quiet stay.
Comment from Hotel Management
22 Sep 2024 by Gail, Hotel Management
We appreciate your wonderful review of the Old Mill Inn! Thanks, Thomas, and hope to see you again.
by A verified traveler
Posted 4 Sep 2024
The Inn is on a waterfall and we had a room overlooking it directly. So beautiful. The staff and owner were so friendly and the breakfast at the cafe was delicious. Our room was nicely decorated and comfortable. The renovations on this Inn are top notch. I'd stay here again and again.
Comment from Hotel Management
4 Sep 2024 by Gail, Hotel Management
So pleased to hear you enjoyed your stay at the Old Mill Inn and had the time to visit the Cafe. We do hope you stay with us again and again!
by A verified traveler
Posted 3 Sep 2024
Wonderful old inn!
Comment from Hotel Management
3 Sep 2024 by Gail, Hotel Management
Thanks Martha!
by A verified traveler
Posted 18 Aug 2024
This property was even better than the pictures. The staff was top notch.
Comment from Hotel Management
27 Aug 2024 by Gail, Hotel Management
We greatly appreciate your kind review and agree that we have the best team at the Old Mill Inn!
by A verified traveler
Old mill new amenities
Posted 13 Aug 2024 on HotelsIt was awesome...
Comment from Hotel Management
27 Aug 2024 by Gail, Hotel Management
We appreciate your great review and hope you get the opportunity to stay with us again!
by A verified traveler
Posted 13 Aug 2024
This place was wonderful. Peaceful and relaxing.
Comment from Hotel Management
13 Aug 2024 by Gail, Hotel Management
Thank you, Sarah, for staying with us and the kind review!
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Gail, Hotel Management
Thanks!
by A verified traveler
Posted 7 Aug 2024 on Hotels
I really loved staying there but it was not adequately accessible for seniors who need hand rails to get in and out of shower
Comment from Hotel Management
13 Aug 2024 by Gail, Hotel Management
We appreciate your feedback! Thank you.
by A verified traveler
Posted 4 Aug 2024
This is our second time staying here and again it did not disappoint. The waterfall is so relaxing and the room was spotless. Checkin was easy and comes with the friendliest dog whose presence is therapeutic. Easy drive to Amherst and Northampton.
Comment from Hotel Management
6 Aug 2024 by Gail, Hotel Management
We are happy to hear you are a return guest and enjoyed your stay. Greatly appreciate your kind review.
