Ratings based on 434 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Tired, Dated and not not spotless

Posted 23 Dec 2022 on Hotels
The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
3 out of 5
by A verified traveler

Posted 15 Dec 2022
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
2 out of 5
by A verified traveler

Posted 5 Dec 2022
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2022 on Hotels
2 out of 5
by A verified traveler

Posted 11 Nov 2022 on Hotels
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2022 on Hotels
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