Ratings based on 155 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Swimming pool is neat, but it was not clear to me how to operate water jet/massage at the pool.
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Wb, Hotel Management
Dear Suresh Highly appreciated your score and we hope to welcome you back to our hotel soon, Regards
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 3 Oct 2023
by A verified traveler
Happy Hat Yai
Posted 6 Jul 2023 on HotelsThe hotel staff were friendly and helpful. The hotel location is good too. It was a walking distance to the Asean Market, Diana Mall and JT square.
Comment from Hotel Management
21 Jul 2023 by Wb/Guest Service, Hotel Management
Dear RohanaWhat a nice pic of cat, yes our location is convenient one and not far from heart of city, wating to welcome you back soon!
by A verified traveler
Posted 6 Jul 2023
Staff other than front desk have very limited English skills. Breakfast is Asian heavy. Good fruit
Comment from Hotel Management
21 Jul 2023 by Wb/Guest Service, Hotel Management
Dear Lee AnneWe have received you comment and this note will be passed to hotel management team in order to to improve, other than this we hope to welcome you back to our hotel for next visit in Hatyai
by A verified traveler
Posted 2 May 2023
Great location asean market and greeway night market
Comment from Hotel Management
23 Jun 2023 by Wb, Hotel Management
Dear SenoritaNice to hear about your stay with us recently, hope we could welcome you back to our hotel soon!Guest Service
by A verified traveler
Very enjoyable stay in Hat Yai
Posted 29 Mar 2023 on HotelsI really enjoyed my stay at the hotel. It was very clean and comfortable and the room allocated very nice. All of the staff I encountered were all extremely helpful and courteous particular they young girl in the restaurant who was very patient and helpful when I was selecting different things to try.👍 I used the swimming pool which was excellent and gym which is very small. The hotel is a 20 minute walk from the main town centre but the Diana shopping centre is only 5 minutes walk away and has a good selection of shops and food outlets.
Comment from Hotel Management
18 Apr 2023 by Wb/Guest Service, Hotel Management
Dear JohnThank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Guest Service
by A verified traveler
Posted 25 Feb 2023
Comment from Hotel Management
18 Apr 2023 by Wb/Guest Service, Hotel Management
Dear Choon LenThank you for taking the time to give us the valued scoreWe hope to welcome you back soon!
by A verified traveler
Posted 28 Aug 2020 on Hotels
Location is great. The room cleanliness was okay, but the room is quite old. Breakfast was a la carte due to COVID19 pandemic so not too many customers at the hotel. Hotel was quiet and safe. Overall was okay for me.
Comment from Hotel Management
15 Sep 2020 by Kung, Hotel Management
Thanks for staying with us. We appreciate your feedback!
